Senior Event Manager | Miami Beach Convention Center

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

The Senior Event Manager will manage the event planning and execution of, but not limited to, citywide events and will assist the Director of Event Services with oversight of the Event Managers.

The successful candidate will oversee the Event Managers from planning, execution, and reconciliation of all events. Assist the Director of Event Services to develop and manage department SOPs, Guidelines, and implementation, along with training of the Event Managers.

The candidate will also be required to quickly develop knowledge of the MBCC Event Services, venue, and building relationships service contractors and partners needed to successfully execute an event. In addition, the Senior Event Manager will work closely with the Directors of all internal departments, partners and City of Miami Beach entities.

This role will pay a salary of $70,000 to $80,000.

For FT roles Benefits Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

Job expires 9/7/2024

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings.

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC’s immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

For more informaiton visit www.MiamiBeachConvention.com

• Responsible for the coordination of Priority 1 (P1), Priority 2 (P2) event status and related needs which encompasses city, in-house, and social/banquet events.
• Review licensee agreement and identify key contract provisions.
• Acts as the central point of contact during all phases of event management process for clients and
• service contractors for the MBCC and will be tasked with acquiring, disseminating and distributing event and venue related information.
• Cultivate and develop relationships with department heads, City of Miami Beach, customers, clients, vendors, and other service providers.
• Assists Director of Event Services with hiring, training, and overseeing the Event Managers.
• Assists Director of Event Services with managing and overseeing protocols and SOPs and monitors their compliance.
• Be knowledgeable and trains Event Services team in safety/emergency procedures and event floor plan review.
• Manages all day-to-day work assignments for event managers.
• Train and oversee event estimate process for services and equipment. Ensure the event managers are distributing and communicating event estimates.
• Participate in industry organizations to enhance educational knowledge and relationships.
• Compile and input event data into venue event management program (Momentus) to assemble event resumes for distribution to the MBCC team members to efficiently execute client requirements.
• Ensure that all clients and contractors are familiar with building policies, procedures, rules, and regulations and that they are properly and appropriately enforced for their contractors.
• Delivery of high quality customer service.
• Generate event estimates and ensure that billable services and equipment are invoice accordingly for event settlement with Finance.
• Coordinate pre/post inspection with service partners/contractors.
• Closely monitor move-in, show, move-out to ensure cleanliness, proper setup and life safety requirements are followed.
• Provides on-site supervision to ensure show management support for changes and/or unexpected needs are accommodated.
• Collaborate with Technical Operations Manager to ensure IATSE labor are schedule and estimate is provided to client and/or AV company and Finance Dept.
• Collaborate with MBCC departments for special event requests.
• Ensure event checklist deadlines are followed.
• Generate event related reports for contracted dates.
• Prepare post event settlement in coordination with the finance department guidelines and deadlines.
• Work independently as needed on special projects and assignments.
• Additional duties and responsibilities as assigned.
  
  
  

SUPERVISORY RESPONSIBILITIES

Under the direction of the Director of Event Services, this position supervises the Event Managers in the Event Services Department. Carries out supervisory responsibilities in accordance with Spectra’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

• Bachelor’s degree from four-year College or university in Event Management, Hospitality, or related industry.
• Minimum five plus of event management experience or related public relations, marketing, etc.
• Working knowledge of the principles of facility management, services and equipment for a similar facility.
• At least two years of supervisory experience in an events related capacity desired.
  
  
  

SKILLS AND ABILITIES

• Strong interpersonal, organizational and customer service skills required.
• Excellent oral, written, and presentation skills.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Demonstrate critical thinking, problem-solving and communication skills.
• Bilingual- English/Spanish preferred
  
  
  

COMPUTER SKILLS

• Demonstrated proficiency with Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint and MS SharePoint and MS Outlook)
• Knowledge of Momentus Technologies (formerly known as Ungerboeck), AutoCAD, Vector Works and/or a related event management and design software programs.
  
  
  

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license preferred.
• Certified Meeting Professional Certification (CMP) required.
  
  
  

PHYSICAL DEMANDS

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Event Manager Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Event Manager Job.

While performing the responsibilities of the Event Manager Job, the employee is required to speak and listen. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

WORKING CONDITIONS

While performing the responsibilities of the Event Manager, these work environment characteristics are representative of the environment the Event Manager will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Event Manager Job.

Incumbent works in an office setting with minimal adverse exposure to environmental hazards. The noise level in the work environment is usually quiet to moderate.

WORK SCHEDULE

The work schedule of this position typically involves a 5-day work week Monday through Friday; however, this will fluctuate based upon the needs of the community, a project and/or events. All employees in this position are expected to work in person at the Miami Beach Convention Center. However, exceptions or modifications to this requirement may be considered and approved by senior leadership. Must have the ability to remain available 7 days per week, work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Some travel as needed.

DRESS CODE

In order to project dignity and decorum expected by the public, appropriate dress and good grooming are expected of all employees.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

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