Senior Director, Strategy & Operations, Corporate

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

$231,000.00 - $299,000.00

Senior Director of Strategy & Operations, Corporate

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique and large-scale problems alongside passionate coworkers, positively impacting our mission of Keeping Commerce Human.

What’s the role?

Etsy is hiring a Senior Director of Strategy & Operations to develop and evangelize our corporate strategy. This position will be responsible for running a team whose mission is to: catalyze and fortify Etsy's long-term strategy, steward our Senior Leadership Team (SLT) forum, and provide vital operational services and programs to the Organizations of our CLO, CFO and CHRO, whose teams support the full Etsy, Inc enterprise. This role is a people manager position.

In the long-term company strategy and SLT space, this role will run our long-term corporate strategy process, including communicating key insights and initiatives from it to our ET, SLT, Board and all employees. Capacity permitting, they will also manage their own research projects that connect to our corporate strategy.

In the G&A space, this role is responsible for making their team greater than the sum of its parts, helping each team member identify their top priorities, while also spotting opportunities for cross-team collaboration and efficiency gains.

An ideal candidate will be defined by their track-record in strategy development and change management. They should embody curiosity, stamina, discretion and leadership. They are deeply passionate about historical and emergent trends in business strategy, macro trends in economics, politics and society, and management philosophy, and organizational psychology. They practice the belief that they can get from good to great by including others in their problem-solving. This enables them to be effective and valued in a range of contexts, and ultimately help advance Etsy to a new level of business performance, organizational brilliance, and marketplace creativity.

This is a full-time position reporting to our Head of Strategy & Operations. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

This role requires your presence in Etsy’s Brooklyn office in an in-person or flex capacity. Learn more about our Office-based work modes and workplace safety policies here.

What does the day-to-day look like?

• Partners with the Head of Strategy & Operations and the ET to drive our LCS process to unearth insights that propel Etsy into the future and sharpen what differentiates us
• Leads specific projects that can help advance Etsy’s LCS that culminate in an investment recommendation
• Drives the communication of our LCS to key audiences, e.g. SLT, all employees, Board, Investors, all in partnership with leaders from Comms and Investor Relations
• Stewards the ongoing engagement and programming of the SLT forum, including new member onboarding, live events, and information-sharing
• Partners with Finance to run strategic and financial planning, helping the company make wise investment decisions
• Partners with Finance to produce our CEO Metrics report and the meeting that complements it to drive reflection and iteration across the company
• Supports their team in choosing and delivering impactful services, programs and projects within the CLO, CHRO, CFO Orgs. Soliciting feedback on their work product to ensure they're tackling what matters
• Invests in their team’s talent development through coaching and crits that develop their behaviors and technical skills
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
  
  

Qualities that will help you thrive in this role are:

• Demonstrated experience leading strategy development at scale, in-house or in client services, in a public company environment, with marketplace experience a big plus
• Creative problem solver, skilled at information analysis, synthesis and distillation
• Operate with a high degree of integrity and discretion, making you a trusted advisor and partner to senior leaders
• Consistent record of methodically inspiring broadscale change that made the organization be bolder and faster
• Work independently to define and solve unconstrained problems, prioritize effectively across multiple active work-streams, and deliver quickly with low waste (through individual work and delegation)
• Communicate clearly and in a way that quickly builds trust at every level, including having excellent verbal and visual presentation skills for executive audiences
• Very adept at influencing outcomes and people without reporting lines
• Agile approach that values continuous reflection, "working out loud", and adjusting course based on new inputs
• Deeply curious in evolutions in tech, eCommerce, marketplaces, and other relevant business topics that enable you to have a strategic point of view on Etsy's business today and in the future
  
  

What’s Next

Interested in working with us? Send us a cover letter and your CV or resume explaining why you’d be great for the job. We value your unique talents and point of view, so feel free to tell us what you are all about. And if you write, draw, craft, or contribute to something you’re proud of, we’d love to hear about it.

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

Additional Information

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.