Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Job Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Visa is seeking an experienced, senior communications professional steeped in financial communications and media relations. This leader will help the company transform our corporate communications efforts into storytelling that drives impact and action. The senior director of corporate communications will be a seasoned business leader across multiple disciplines including media relations, financial communications around M&A and quarterly earnings, executive visibility, crisis communications, public affairs and stakeholder communications. He/she will have established media relationships with top tier print and broadcast media globally. This individual will use their skills to develop and implement integrated corporate communications programs that focus on corporate reputation, thought leadership, financial/business media relations and executive visibility that position Visa as a purpose driven payment technology company.
This position will partner cross-functionally with a wide range of teammates and leaders across investor relations, brand, product, HR, legal and the broader global communications function. The senior director also will deliver strategic corporate reputation and communications counsel to Visa’s executive management to help the organization maintain its positive reputation among key stakeholders. This individual will also support the broader corporate communications team with media relations efforts, serving as a contact and spokesperson to media, including top-tier global, financial, trade and local journalists.
The ideal candidate is a hands-on self-starter with extensive corporate communications and media relations capabilities. Knowledge of and direct experience working in-house in a global corporate communications function is required. Financial communications experience is required. This individual must be a complete team player and have ability to work in a fast-paced environment within a highly matrixed, global organization. Agency and financial services experience is also a plus.
The role reports to the vice president of global corporate communications and can be based in either the San Francisco Bay Area or New York.
Responsibilities
Lead planning, development and execution of holistic, integrated communications initiatives, inclusive of thought leadership, media relations, executive visibility and corporate storytelling.
Lead strategy and execution around quarterly earnings, M&A and other financial communication initiatives.
Work with global communications leaders at Visa to ensure consistent storytelling and strategic alignment around paid/earned/owned and social content in all regions and markets.
Engage with senior executives to promote industry-leading initiatives and increase the overall positive industry awareness for the company through executive visibility programs, including speaking opportunities.
Serve as communications counselor and strategist to senior management.
Partner with other leaders on Visa’s global communications team to provide tools, expertise and counsel to help advance local market business objectives.
Develop high-quality written materials that convey Visa's corporate and purpose narrative including messaging platforms, press releases, blogs, Q&As, speeches, editorials & infographics.
Collaborate with the broader Global Corporate Communications team to ensure consistency of message and to tell bigger stories.
Build and maintain a strong network of business partners across all levels of the global organization.
Collaborate with the public affairs and issues management team on the early detection, identification and proper handling of opportunities or situations that may have a direct impact on Visa’s corporate reputation.
Develop and manage internal processes to enhance global coordination and alignment of communications activities (e.g., disclosure, speaking and media policies)
Employ social/digital media strategies to advance Visa’s business and communications goals.
Additional information
Work Hours:
Varies upon the needs of the department but will require some evening and weekend time.
Travel Requirements:
This position requires travel 5-10% of the time.
Mental/Physical Requirements:
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.
Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications:
12 or more years of work experience with a bachelor’s degree or at least 10
years of work experience with an Advanced degree (e.g. Masters/MBA
/JD/MD), or a minimum of 5 years of work experience with a PhD
Preferred Qualifications:
15 years of work experience with a bachelor’s degree, 10 years of work
experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a
minimum of 5 years of work experience with a PhD
12-15 years public relations/communications experience (preferred)
Established corporate communications and media relations skills.
An excellent storyteller who can mentor and train others.
Must have proven experience managing executive visibility programs for C-
Suite leadership for leading, global brand(s).
Strong understanding of changing media landscape.
Experience in building and managing integrated paid/earned/owned/social
programs that deliver measurable results.
Experience executing branded content and other paid editorial programs.
Proven experience in multi-faceted program/project management, decision-
making, and driving results in cross-functional and/or cross-regional teams.
Ability to achieve results in a fast-paced and dynamic environment, often on
short deadlines.
Experience managing business issues and navigating/synthesizing various
viewpoints.
Experience coaching senior executives.
Active presence on social/digital platforms.
Understanding of how to use data and research to drive efforts.
Experience working in an integrated marketing & communications function.
Strong knowledge in technology and financial services industries.
Conversant in media measurement and analytics.
Proven ability to think ahead, engage proactively and take initiative.
Self-starter approach to work, organizational skills and strong problem solver.
Stellar writing and editing skills – PowerPoint plan development, news
Excellent persuasive written and verbal communications skills, including
interpersonal and presentation skills.
Ability to work effectively in a matrixed environment and with blurry
boundaries regarding roles/responsibilities.
Ability to work remotely with limited supervision.
Proven track record of managing staff and or/agency teams to achieve
measurable results.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 181,800.00 to 284,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Seniority level
Director
Employment type
Full-time
Job function
Marketing
Industries
IT Services and IT Consulting
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