Senior Data Analyst

About Understood

Understood is a nonprofit focused on shaping the world for difference. We raise awareness of the challenges and strengths of people who learn and think differently. Our resources help people navigate challenges, gain confidence, and find support and community so they can thrive.

Having a Shared Commitment To Our Values Is a Key Factor In Any Hire We Make. We Have Five Core Values

• Continuously learn.
• Act with intention.
• Champion difference.
• Inspire change.
• Grow together.
  
  

Come be part of an organization with an entrepreneurial spirit that’s helping to shape the world for difference. Together, we can build a world where everyone can reach their full potential.

To learn more about Understood, please visit: www.understood.org.

Who you are

To advance Understood’s mission and to further our impact, we’re hiring a Senior Data Analyst, reporting to our Associate Director of Analytics. The ideal candidate will be curious, passionate about data, and able to answer “the why” behind data. You are able to mix business knowledge with analytic techniques to generate actionable insights. You are excited to work in a high-paced, fast-changing environment and to roll up your sleeves to use data to drive impact.

What you’ll do

• Collaborate with the business teams to define and analyze success metrics as well as set measurable goals, ensuring that analytics and insights align with broader organizational objectives.
• Work closely with internal teams and external vendors to evaluate and enhance the effectiveness of various initiatives, applying your analytical expertise to identify trends, opportunities, and areas for optimization.
• Quantify the impact of customer/donor behaviors to unearth opportunities for product enhancements, fostering partner relationships, and donor outreach.
• Develop other ad hoc reporting and A/B tests that inform current and future campaign development.
• Work with paid and organic marketing teams as well as 3rd party vendors to measure success of marketing initiatives.
• Create targeted reports, dashboards, and ad hoc and ongoing analyses, emphasizing insights into donor behavior, partnership performance, and marketing campaign impact.
• Regularly present findings that highlight actionable opportunities to leadership using concise and powerful narrative.
  
  

Must-haves

• Bachelor’s degree in math, statistics, economics, computer science, or engineering preferred.
• 5+ years of experience in diverse analytical roles, spanning multiple functional areas such as marketing, product development, fundraising, and partnerships.
• Advanced proficiency in SQL.
• Proven experience in formulating testable hypotheses, designing A/B tests, and performing statistical analyses on the results.
• Experience using a business intelligence tool such as Looker.
• Committed to embodying and being a steward of our commitment to diversity, equity, inclusion, and belonging.
  
  

Nice-to-haves

• Familiarity with dbt and ETL processes.
• Understanding of Python or R.
• Experience working with fundraising data in a nonprofit organization.
• Familiarity with CRM systems like Salesforce.
  
  

The base salary range for this role is minimum $125,000 - $150,000 maximum, depending on years of experience and qualifications. We offer a comprehensive benefits package that supports wellness for our team members and their families. You can learn more about our benefits and offerings.

Commitment to diversity, equity, and inclusion

Understood encourages individuals of all learning styles and ethnic, racial, and socioeconomic backgrounds, including those whose life experiences may include the challenge of access due to a disability, to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to supporting this work.

Understood is an equal opportunity employer and considers all applications without regard to race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, physical or mental disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, stalking, or any other characteristics protected by federal, state, or local law or that of persons with whom that individual associates, or any other legally protected characteristics.

For additional information on learning and thinking differences, including ADD/ADHD, dyslexia, dyscalculia, dysgraphia, dyspraxia, executive function challenges, nonverbal learning disabilities, processing issues, and more, please visit www.understood.org.