For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.
Our Personal Lines Technology department is currently seeking a Senior Business Analyst to join our rating team in our Worcester MA location or in a remote or hybrid work arrangement.
This is a full time, exempt role.
POSITION OVERVIEW:
The Personal Lines Senior Business Systems Analyst (BSA) serves as a primary contact for any questions related to how the system works from both a business and technical perspective.
I n this role, the Personal Lines Senior Business Systems Analyst (BSA) leverages their extensive IT expertise and deep business acumen to create and deploy technology solutions that align with business requirements . They possess skills in various applications and platforms, particularly those used for implementing rate changes in Personal Lines.
The Senior BSA may also specialize in a specific set of technologies or applications an organization uses to deliver business solutions.
IN THIS ROLE, YOU WILL:
Manage weekly implementation of speed to market rate changes
Collaborate with business partners to understand business requirements.
Complete precheck lists to verify all necessary criteria are met before proceeding.
Conduct technical peer reviews to maintain a high standard of accuracy and reliability.
Perform audits of weekly rate changes to detect any discrepancies or issues promptly.
Uphold quality assurance throughout all reviews and audit processes.
Systems Knowledge: M aintain and apply specific knowledge of information systems elements and their application to developing solutions for business functions/processes
WHAT YOU NEED TO APPLY:
Requires 5+ years of relevant work experience with a Bachelor's degree.
Insurance Industry knowledge.
Must be eligible to work in the US without requiring sponsorship now or in the future (ie. must be a US citizen or Greencard holder)
Ability to work in a fast paced or stressful environment
Experience in identifying and defining business/technical requirements and processes using business analysis.
Strong communication skills, organization, project, and time management skills; ability to multi-task and meet all deadlines with a quality product.
Detail oriented and committed to a high level of accuracy.
Ability to work effectively with cross functional teams.
Ability to quickly troubleshoot problems that may arise.
Skilled in applying knowledge of multiple systems within Hanover’s technology portfolio.
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here .
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here .
Apply Now
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Insurance
Referrals increase your chances of interviewing at The Hanover Insurance Group by 2x