Senior Business Systems Analyst (REMOTE)

Our Personal Lines Technology department is currently seeking a Senior Business Analyst to join our rating team in our Worcester MA location or in a remote or hybrid work arrangement.

This is a full time, exempt role.

POSITION OVERVIEW:

The Personal Lines Senior Business Systems Analyst (BSA) serves as a primary contact for any questions related to how the system works from both a business and technical perspective.

In this role, the Personal Lines Senior Business Systems Analyst (BSA) leverages their extensive IT expertise and deep business acumen to create and deploy technology solutions that align with business requirements. They possess skills in various applications and platforms, particularly those used for implementing rate changes in Personal Lines. The Senior BSA may also specialize in a specific set of technologies or applications an organization uses to deliver business solutions.

IN THIS ROLE, YOU WILL:

• Manage weekly implementation of speed to market rate changes
• Collaborate with business partners to understand business requirements.
• Complete precheck lists to verify all necessary criteria are met before proceeding.
• Conduct technical peer reviews to maintain a high standard of accuracy and reliability.
• Perform audits of weekly rate changes to detect any discrepancies or issues promptly.
• Uphold quality assurance throughout all reviews and audit processes.
• Systems Knowledge: Maintain and apply specific knowledge of information systems elements and their application to developing solutions for business functions/processes

WHAT YOU NEED TO APPLY:

• Requires 5+ years of relevant work experience with a Bachelor's degree.
• Insurance Industry knowledge.
• Must be eligible to work in the US without requiring sponsorship now or in the future (ie. must be a US citizen or Greencard holder)
• Ability to work in a fast paced or stressful environment
• Experience in identifying and defining business/technical requirements and processes using business analysis.
• Strong communication skills, organization, project, and time management skills; ability to multi-task and meet all deadlines with a quality product.
• Detail oriented and committed to a high level of accuracy.
• Ability to work effectively with cross functional teams.
• Ability to quickly troubleshoot problems that may arise.
• Skilled in applying knowledge of multiple systems within Hanover’s technology portfolio.
• Self-motivation, innovation, collaboration, decision making, adaptability, creativity, organization