WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Costa Rica - Launched in 2009, the WNS Costa Rica delivery center is fully functional and scalable. We are spread across more than nine countries across North America, South America, and Europe serving various industries like Retail and Consumer Packaged Goods, and Insurance with Strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.
Embark on a career journey with us where innovation meets fulfillment! At WNS Procurement we don’t just offer jobs; we provide a foundation for your professional journey. With a commitment to work-life harmony, our initiatives span from accredited academies and dynamic culture clubs to health and wellness programs and counseling benefits - promoting a healthier you. We value your passion, new perspectives, experience, and your urge to continuously learn. We believe in providing you with a collaborative environment of thought leadership where you can dare to take on challenges as a team player and feel the satisfaction of making a difference. We welcome you to join us and elevate your career to new heights.
Key Responsibilities / Job Duties:
Project Stream Management: Lead the implementation of one Ivalua platform stream (S2C or P2P) or manage post-go-live improvement packages. Oversee project scope, manage customer expectations, and ensure the timely delivery of solutions.
Business Requirements Collection: Conduct blueprint and design workshops with customers to accurately gather and document business requirements. Obtain functional specification sign-off from customers.
Client Engagement: Build and maintain strong relationships with customers, ensuring their needs are met and expectations are managed.
System Configuration: Configure complex advanced functions in the Ivalua platform according to OptiBuy best practices.
Ivalua environments management: manage tag deliveries and publish release notes to project team.
Team Coordination: Lead a small team of application engineers, delegate tasks, and ensure successful project outcomes. Facilitate regular project team meetings, including daily Scrum, Sprint Planning, Review, and Retrospective sessions.
Knowledge, Skills and Abilities:
Proficiency in relational databases, T-SQL, PL/SQL, and IT systems architecture.
Practical knowledge of Ivalua standards and configuration capabilities.
L3 P2P or S2C certification in the Ivalua platform.
L3 Integration certification in the Ivalua platform is an added advantage.
Proficient in the use of Jira, Confluence, Camunda, and MS Office.
Good understanding of procurement processes and their modeling.
Knowledge of project management methodologies (Prince 2, Agile, PMI).
Strong analytical and problem-solving abilities.
Excellent communication and presentation skills.
Capabilities in leadership, conflict resolution, and team coordination.
Ability to manage multiple stakeholders and work under time and cost pressure.
Required Education and Experience
Bachelor’s Degree in business or a technology-related field; Master’s Degree preferred.
Over 10 years of work experience in procurement and digital technology.
More than 5 years of work experience in Ivalua implementation projects.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology and Analyst
Industries
IT System Training and Support, Technology, Information and Media, and Business Consulting and Services
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