GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Senior Analyst - Operations Administration position is responsible for managing End to End accounts receivable collection processes and producing measurable improvements. They will assure policies and procedures (P&P’s) are adhered for A/R aging monitoring and collection processes and execute effective collection procedure while maintaining positive vendor relationships.
Responsibilities
Primary
Manage overall AR collections performance to meet business goal
Develop a specific methodology for each customer to cater collection approach that is most effective without damaging the business relationship
Monitor performance monitoring tools to produce measurable improvements
Conduct root cause analysis and resolve delayed payments by working with customers and other departments
Produce weekly AR aging from SAP and filter all pending request to back out to produce collectible AR list
Provide AR aging monthly base to the Operational team to send the Aging to the customers to maintain awareness and Operations to Customer communications
Process AR reversal, Internal CM, Offset request to maintain SAP with accurate AR data
Manage internal KPI and payment cycle time measurement to business goals
Secondary
Maintain all transaction tracking logs to accurately track collection progress
Identify opportunities to conduct process improvement projects
Support the customer relationship strengthening activities
Maintain Policies and Procedure documents with updates
Maintain training materials
Provide guidance and operational trainings to the team members
Tertiary
Billing and Claims process change documentation
Assisting other departments when needed
Compensation
$58,000- $63,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits Of Working At Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short and Long Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
Benefits may vary by location. All benefits pursuant to Company policy
Qualifications
Skills
Excellent written and verbal communication skills required
Critical thinking and problem-solving abilities required
Proficient PC skills required
Must have intermediate-level skills in Excel, Word, PowerPoint
Experience with MS Access preferred
Experience using SAP preferred
Education & Experience
High School Diploma/G.E.D is required
Bachelor's Degree is preferred
3 - 5 years of direct experience in collection, AR management, and/or billing required
4 - 7 years of direct experience in accounting, logistics, operations, and process improvement preferred
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Carry/lift a maximum of 15 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure.
The position is based out of the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Truck Transportation
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