Are you looking for an opportunity to work with semiconductor manufacturing equipment? As a Technical Support Engineer, you will provide customer support for onsite installations, repairs, and maintenance of semiconductor equipment primarily in Hillsboro, Oregon. Training will be provided either in Austin, Texas or Hillsboro, Oregon for a period of 1-3 months.
This position requires full-time presence at your assigned office(s), worksite(s), or territory.
Must Have
Bachelor’s degree in electrical or mechanical engineering or equivalent experience (e.g., technical training, military training, or technical school) plus 1-2 years of related experience.
Knowledge of the Linux operating system is preferred for operating and troubleshooting the system.
Minimum of 3 years of experience in a related field (e.g., semiconductor manufacturing equipment).
Hands-on mechanical skills are required.
Experience with electronic testing tools is required.
Excellent troubleshooting skills and strong verbal and written communication abilities.
Comfort working in a cleanroom environment most of the day (wearing a full cleanroom suit, facemask, gloves, and safety glasses).
Responsibilities
Maintain equipment within factory standard specifications.
Instruct customers in the operation and maintenance of the system equipment.
Serve as a company liaison with customers on assigned projects (e.g., installations and major component replacements).
Perform complex repairs, maintenance, or unit replacements according to factory procedures independently and with others.
Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment downtime and ensure positive customer relations.
Qualifications
Bachelor’s degree in electrical or mechanical engineering or equivalent experience (e.g., technical training, military training, or technical school) plus 1-2 years of related experience.
Knowledge of the Linux operating system is preferred for operating and troubleshooting the system.
Minimum of 3 years of experience in a related field (e.g., semiconductor manufacturing equipment).
Hands-on mechanical skills are required.
Experience with electronic testing tools is required.
Ability to work independently on equipment and as part of a team under challenging situations.
Additional experience or knowledge in optics, lasers, software, robotics, precision mechanical skills, or chemicals is a plus.
Excellent troubleshooting skills and strong verbal and written communication abilities.
Customer support experience is a plus.
Must be able to travel and work flexible schedules.
Comfort working in a cleanroom environment most of the day (wearing a full cleanroom suit, facemask, gloves, and safety glasses).
May require domestic travel (a valid driver's license and acceptable driving record are necessary). As this position requires driving for company business as an essential function, compliance with company safety guidelines and policies is required.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
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