Security Manager
The Security Manager provides a safe physical environment for all patients, visitors and staff. The Security Manager is responsible for the Security department as it relates to Campus Safety.
WORKING CONDITIONS
Work Context
Security Manager
- Manages the DCH Security staff and assists with areas of responsibility as needed.
- Provides leadership coaching and professional development for al direct reports.
- Develops and implements internal controls to ensure Security staff compliance with campus orders, competency tasks, and assigned duties.
- Creates, modifies, and updates policies, procedures, standards and guidelines for Security Operations and serves in a consultative and policy-setting role as related to the implementation and management of administrative solutions.
- Assist the Director in developing, tracking and analyzing quality control measures and data to ensure that the Security Department delivers quality service in an efficient manner.
- Assist the Director in ensuring that the department under his or her leadership meets financial and general reporting goals and deadlines.
- Periodic surveys and audits of facilities and grounds to ensure compliance with safety, federal and state guidelines.
- Maintains continuous survey readiness through compliance with regulations from several regulatory agencies.
- Works collaboratively with law enforcement agencies to ensure effective response to a security events and/or disaster.
- Collection, analysis, and identification of the causes and trends of safety and emergency service related losses of company resources and assets. Ensures key DCH performance metrics, including staff occupational injury/illness and environmental sustainability results are accurately reported and communicated.
- Direction and coordination of investigation of alleged or apparent criminal activity.
- Training and education programs and materials related to our Security Services program.
- Participates in the EOC committee and function as the department liaison.
- Makes decisions and provides direction to DCH Campus Security Services staff, including scheduling, evaluations, performance management, and training, authorize overtime, completes payroll, responds to complaints and other managerial functions.
- Functions as a mentor for Security Shift Leaders and staff. Conducts scheduled meetings designed to promote open dialog and assist the Officers in growing their skill sets.
- Assists the Director in completion of fire drills.
- Manages departmental budget
- Interviews, selects, hires, and retains employees
- Ensures orientation and training for employees
- Manages performance
- Promotes, demotes, or transfers employees to meet organizational needs
- Executes employee accountability process up to and including termination
- Manages departmental productivity standards
- Performs compliance requirements
- Approves payroll and is responsible for accurate payment of employees
- Manages front line operations of area of accountability related to meeting/exceeding departmental goals
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Mission, Vision, and Values including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
- Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
- Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
- All other duties as assigned.
- Bachelor’s degree in related field (i.e. Criminal Justice). Professional healthcare experience or industry certification in lieu of degree may be considered.
- A minimum of 5-7 years of experience in Law Enforcement or Healthcare Security related fields is required
WORKING CONDITIONS
Work Context
- Ability to initiate and implement necessary plans to ensure proper functioning of the Security department.
- Ability to communicate with individuals on all levels.
- Ability to manage people.
- Ability to develop and analyze quality and productivity data to ensure efficient and effective delivery of service.
- Must be self-directed, and able to work productively on multiple initiatives simultaneously.
- Must have sound judgement, excellent analytical and problem-solving skills and not be afraid of rolling up the sleeves to deliver practical solutions.
- Must have excellent written and verbal communication skills.
- Must be creative in developing cost-effective, sensible solutions that deliver results
- Walking, standing, pushing, stooping, bending, stretching, and lifting heavy loads. Keyboard repetitive motion.
- Requirements Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- Must be able to perform the duties with or without reasonable accommodation.
- Hearing and vision must be normal or corrected to within normal range.
- Physical presence onsite is essential.
Security Manager
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other, Information Technology, and Management -
Industries
Hospitals and Health Care
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