Seasonal Benefits Administrator, MyHR Benefits
Seasonal Benefits Administrator, MyHR Benefits
Amazon
Indiana, United States
See who Amazon has hired for this role
Description
This is a seasonal contract role for 6 months.
Join Amazon's Benefits Experience & Technology Team (BXT), and help make a difference for all Amazonians! The BXT My HR Benefits Team provides Benefits specific assistance to Amazon employees in the form of accurate, consistent, and timely responses to inquiries from various contact channels via phone, My HR Case and My HR Chat. The Benefits Team primarily exists to connect employees with content and data not available through intuitive self-service, and to intake process defects and workflow these to relevant resolution teams.
We are currently looking for an Benefits Administrator to join our Benefits Center team.
The Benefits Administrator is a subject matter expert who specializes in benefits which includes H&W, additional life benefits (life insurance, additional Amazon sponsored benefits), retirement and stock. Responsible for assisting internal customers (employees). They have the highest level of specialized knowledge within these areas. The Benefits Administrator demonstrates ownership by ensuring all benefit inquiries are resolved on first contact and escalate unresolved inquires in a timely fashion to our Tier 2 team when necessary.
Key job responsibilities
In This Role, Successful Candidates Will Demonstrate
Job ID: A2613942
This is a seasonal contract role for 6 months.
Join Amazon's Benefits Experience & Technology Team (BXT), and help make a difference for all Amazonians! The BXT My HR Benefits Team provides Benefits specific assistance to Amazon employees in the form of accurate, consistent, and timely responses to inquiries from various contact channels via phone, My HR Case and My HR Chat. The Benefits Team primarily exists to connect employees with content and data not available through intuitive self-service, and to intake process defects and workflow these to relevant resolution teams.
We are currently looking for an Benefits Administrator to join our Benefits Center team.
The Benefits Administrator is a subject matter expert who specializes in benefits which includes H&W, additional life benefits (life insurance, additional Amazon sponsored benefits), retirement and stock. Responsible for assisting internal customers (employees). They have the highest level of specialized knowledge within these areas. The Benefits Administrator demonstrates ownership by ensuring all benefit inquiries are resolved on first contact and escalate unresolved inquires in a timely fashion to our Tier 2 team when necessary.
Key job responsibilities
In This Role, Successful Candidates Will Demonstrate
- Excellent organizational and time management skills
- Strong customer service focus
- Excellent verbal and written communication skills required
- Ability to understand benefit terms and programs
- Disciplined problem-solving skills and ability to execute solutions
- The ability to prioritize quality and customer experience
- Quick to take action to address an issue, and demonstrate strong judgement/decision making
- Experience with rapid and complex changing work environment
- 1-3 years of experience working in Benefits and/or Human Resources role / Contact center environment
- Bachelor’s Degree or advanced college education in a related field
- Experience working within a global organization
- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience
Job ID: A2613942
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Human Resources and Information Technology -
Industries
Software Development
Referrals increase your chances of interviewing at Amazon by 2x
See who you knowGet notified about new Benefits Administrator jobs in Indiana, United States.
Sign in to create job alertSimilar jobs
People also viewed
-
Human Resources Generalist - Training and Development
Human Resources Generalist - Training and Development
-
Human Resources Generalist
Human Resources Generalist
-
Human Resources Manager
Human Resources Manager
-
HR Generalist
HR Generalist
-
Remote Recruitment Coordinator (20-27 per hour)
Remote Recruitment Coordinator (20-27 per hour)
-
HR Ops/Admin
HR Ops/Admin
-
HR Generalist - Remote | WFH
HR Generalist - Remote | WFH
-
Benefits Coordinator
Benefits Coordinator
-
People Operations Generalist
People Operations Generalist
-
Human Resources Generalist
Human Resources Generalist
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub