TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes.
Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:
Transparency and Context- We trust our people will make the right decisions and overcome any challenges when given data and context
Trust and Collaboration- We believe there can only be trust when there is transparency. We are committed to always communicating openly and honestly
Fearlessness and Resilience- We proactively run toward challenges of all types. We embrace uncertainty and we take calculated risks
Alignment with Customers- We are completely committed to ensuring our customers and partners achieve their missions and treat them with respect and humility
Commitment to Craft- We are passionate missionaries. We sweat the details, as the small things enable the big things
Equality of Opportunity- We seek out the best of the best regardless of gender, ethnicity, race, or age. We seek out those who embody our common values but bring unique and invaluable perspectives, talents and advantages
What You Will Do
Serve as a "Sciborg" in the Scientific Applications team, engaging internal and external stakeholders in scientific dialogues to improve customer product relevance, market fit, and customer success
Relentlessly evangelize the Scientific Data Platform and how the value of Scientific Data can be maximized.
Your work will educate and inspire the biopharmaceutical industry as to the power of an open ecosystem where precisely engineered scientific data flows freely and without restriction. This customer role requires a deep understanding of data management in a scientific domain.
Assess current state of scientific workflows within customer environments and identify use cases with highest potential impact that are implementation-ready
Identify new use cases across customer accounts with the potential to be transformed by the Scientific Data Cloud
Assist development team with creation of testing strategies for use cases deployed in the customer environment
Collaborate with TetraScience Product and Engineering teams to design a roadmap that incorporates customer feedback on an ongoing basis
Educate and evangelize all internal and external stakeholders around use cases, serving as the connective tissue between TetraScience and its customers
Prepare internal Sales, Marketing, and Engineering staff for customer calls with scientific context, literature, and best practices
Work with Customer Success and Global Services to ensure product delivery on challenging scientific goals
Work with Product, Marketing, and Engineering teams to "tell the story" of how our product solves those challenges
Understand the value of deploying Tetra enabled scientific applications through deep understanding of challenges of customers' current state
Translate business/user requirements into actionable product requirements for development teams
Requirements
Who You Are
Deep working experience with chromatography, with extensive knowledge of its fundamentals of operation and practical applications in a pharma/biopharm setting
Deep working knowledge of market-leading chromatography and mass spectrometry data systems (Chromeleon, XCalibur, Empower, Chemstation, LabSolutions, etc.)
Deep experience in life sciences and pharma workflows, especially surrounding drug design and development, biologics, and new modalities (process chemistry, formulation, analytical); experience with drug manufacturing workflows preferred
Master's degree in physical or life sciences with at least 5 years' experience; Ph.D. preferred
Natural storyteller comfortable with engaging new audiences and cultures - you will have presented to VP and C-suite level audiences to describe a future state
Sales-oriented to drive annual recurring revenue (ARR) and annual contract revenue (ACV) targets; previous experience in sales, marketing, or demonstration labs a plus
Interpersonal skills and motivation to build relationships proactively with a wide, global network
Project Management: Defines goals, stakeholders, and maintains a routine cadence and forward momentum to get projects done
Influence without authority: Knowing how (and when) to lean on specific parts of the TetraScience org (and outside, other experts, etc) to get answers
High-bandwidth + intellectual curiosity: Can manage multiple simultaneous efforts and parallel threads; enjoys diverse experiences and new challenges
Benefits
100% employer paid benefits for all eligible employees and immediate family members
401K
Unlimited paid time off (PTO)
Flexible working arrangements
Company paid Life Insurance, LTD/STD
No visa sponsorship is available for this position.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries
Primary and Secondary Education and Non-profit Organizations
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