Scheduling Coordinator, Physical Therapy

Job Details

Description

It’s the people that make the difference. Are you ready to make your impact?

Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.

Ready to join in?We are seeking a full-time Scheduling Coordinator to be based at our corporate office near Oak Brook, IL. This position will be fully remote after onsite training is complete.

Essential Duties And Responsibilities

• Work with patients/therapists/callers in polite and helpful manner to book appointments for PT/OT; enter demographic data, insurance information, and other relevant information into the Athena System.
• Answer telephone, screen calls, take messages, and provide information.
• Maintain and update current information on therapist’s schedules ensuring that patients are scheduled properly.
• Maintain a positive demeanor with patients, peers, supervisors, and therapists, especially when receiving feedback or direction.
• Assist staff members, when necessary, in a positive and professional manner to ensure the patients receive the utmost in care.
• Perform work with accuracy to minimize error correction by other staff members.
• Double check data entry to ensure the correct information has been entered into the Athena system.
• Organize and prioritize work to complete tasks in a timely and efficient manner.
• Stay abreast of compliance with all state and federal laws including HIPAA, ADA, OSHA, and FLSA.
• Adapt to constant change in a positive and professional manner.
• Any and all other duties as assigned.
  
  

Basic Requirements

• Operate basic office equipment such as a computer, phone, and fax machine.
• Multi-task and work in a fast-paced environment.
• Attention to detail.
• Communicate effectively verbally and in writing.
• Work and communicate with patients, therapists, and staff in all levels of the organization.
• Work a flexible schedule to meet the needs of the department.
• Schedule varies, Monday through Thursday, 7:00 am – 7:30pm and Friday 7:00am – 6:00pm
  
  

Education And/ Or Experience

• High school diploma or general education degree (GED)
• Plus, a minimum of one year's work experience, preferably in a medical office setting
  
  

Our employees make the difference in our patients’ lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we’re all about. Equal Opportunity Employer.