LoneStar Voyages

Scheduler - Work From Home

LoneStar Voyages United States

Job Title: Scheduler - Work From Home

Company: LoneStar Voyages

Location: Remote

Job Type: Full-time/Part-time

Responsibilities:

  • Appointment Coordination: Schedule and manage appointments for travel consultations and meetings between clients and travel advisors, optimizing scheduling efficiency and minimizing conflicts
  • Calendar Management: Maintain accurate and up-to-date calendars for travel advisors, executives, and team members, ensuring availability and effective time management
  • Client Communication: Communicate with clients via phone, email, or other channels to confirm appointments, provide appointment details, and address scheduling inquiries
  • Follow-up: Conduct follow-up calls or emails to confirm appointments, remind clients of upcoming meetings, and gather necessary information or documents prior to appointments
  • Database Maintenance: Update and maintain client databases and scheduling systems with accurate appointment information, client preferences, and relevant notes
  • Administrative Support: Provide general administrative support to the team, including data entry, document preparation, and organization of scheduling-related materials
  • Meeting Logistics: Assist with arranging virtual meetings, video conferences, and teleconferences, including sending meeting invitations and coordinating technical requirements
  • Performance Tracking: Monitor and track scheduling metrics and key performance indicators, providing regular reports to management to assess scheduling efficiency and effectiveness

Qualifications:

  • High school diploma or equivalent; additional education or training in office administration or scheduling is preferred
  • Proven experience in appointment scheduling, calendar management, or administrative support, preferably in a remote work environment
  • Excellent communication skills, both verbal and written, with a professional and courteous demeanor
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively
  • Proficiency in using scheduling software, calendar applications, and other productivity tools
  • Ability to work independently with minimal supervision, while also collaborating effectively within a virtual team environment
  • Adaptability and flexibility to handle changing priorities and deadlines in a fast-paced work environment
  • Customer service orientation and a commitment to delivering exceptional service to clients and team members

Benefits:

  • Competitive pay commensurate with experience
  • Flexible work hours and the ability to work remotely from any location
  • Opportunities for professional development and advancement within the company
  • Positive and collaborative work environment within a passionate team of travel enthusiasts

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  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Management and Manufacturing
  • Industries

    Internet Publishing

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