We are a leading provider in communication services dedicated to enhancing accessibility for the deaf and hard of hearing communities. Our services include onsite interpreting, video relay, and video remote interpreting, offering tailored solutions to meet diverse communication needs.
Our Vision
we are committed to delivering high-quality services and innovative products that break down communication barriers. We believe in the importance of communication access and strive to make every conversation matter.
Job Summary
We are currently experiencing significant growth and seeking skilled professionals to join our dynamic team. The Scheduler plays a crucial role in ensuring efficient operations by providing superior scheduling and analysis. This position requires maintaining positive relationships with customers, scheduling staff and contractors, and supporting overall business needs.
Responsibilities
Assist in acquiring and retaining customers for on-site community and video remote interpreting services.
Ensure smooth daily operations by communicating with clients, accurately inputting job requests, and coordinating interpreter schedules.
Maintain a database of qualified interpreters available for various interpreting assignments.
Provide administrative support including data entry and organizational tasks.
Act as a resource to support center business needs across different environments.
Skills And Qualifications
Minimum two years of experience in workforce scheduling.
Proficiency in database management.
Strong skills in Windows and Microsoft Office, particularly Excel.
Basic data entry proficiency.
Familiarity with interpreting issues and industry standards preferred.
Ability to thrive in a fast-paced environment with strong organizational and communication skills.
Attention to detail and ability to work independently.
Team player mindset with a proactive and adaptable approach.
Experience in sign language interpretation is advantageous.
Work Environment
Predominantly involves sitting, standing, and walking.
Regular keyboard use and computer monitor viewing.
Occasional lifting of equipment may be required.
Some travel may be necessary.
Disclaimer
This job description outlines general duties and responsibilities expected in this role and is not exhaustive. Employees are expected to follow supervisory instructions and perform tasks as assigned.
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Human Resources Services
Referrals increase your chances of interviewing at Get.It Recruit - Administrative by 2x