As an SAP Manufacturing Consultant, you will provide support and maintenance for our SAP Manufacturing Systems (SAP ME, MII, PP, QM, MM, PM). You will work closely with the production team to ensure the uninterrupted operation of these systems and provide timely resolutions to any issues that may arise. Training will be provided to perform this role.
Key Responsibilities
SAP Manufacturing Support: Provide Level 2 and Level 3 support for SAP Manufacturing systems and integration points to other systems/ equipment, including troubleshooting and resolving production issues in a timely manner.
On-Site Support: As required, be on-site at the production plant to provide assistance and support to production teams during business hours. There is potential for 25% or less travel.
Incident Management: Log and track incidents, and follow established procedures for incident resolution, escalation to L3 support teams, and documentation.
System Monitoring: Monitor SAP Manufacturing systems to ensure optimal performance and proactively identify potential issues.
User Training: Provide basic training to end-users and production staff to help them navigate SAP Manufacturing interfaces effectively.
Documentation: Maintain documentation of support processes, procedures, and issue resolutions.
Collaboration: Collaborate with SAP experts and external consultants to implement system enhancements and upgrades.
Adherence to Best Practices: Ensure compliance with SAP best practices and industry standards in manufacturing support.
Shift Coverage: The plant will be operational from 6AM to 7PM Pacific time. The East coast team will cover 9AM to 5PM Eastern; the West coast team will cover 11AM to 7PM Pacific.
Qualifications
Minimum 2 year of professional experience in manufacturing, SAP support or a related role.
Knowledge of manufacturing, quality and plant maintenance processes and procedures.
Basic understanding of SAP modules/systems such as PP (Production Planning), MM (Materials Management), QM (Quality Management), PM (Plant Maintenance), SAP ME (Manufacturing Execution), and SAP MII (Manufacturing Integration and Intelligence).
Excellent troubleshooting and problem-solving skills.
Strong communication skills and the ability to work effectively with cross-functional teams.
Flexible and adept at rapid learning.
Willingness to work on-site as needed at the production plant in Redmond, WA, if local, or occasional travel to the plant if remote.
SAP certification is a plus but not mandatory.
Knowledge of other SAP modules or related manufacturing software is a nice-to-have.
At a Glance
As a digitalization pioneer in the mobility and manufacturing industries, MHP transfers its expertise to a wide range of industries and is a premium partner for thought leaders on their way to a Better Tomorrow. MHP serves over 300 customers worldwide, including leading corporations, innovative medium-sized companies, and disruptive start-ups. MHP provides both operational and strategic consulting and delivers proven IT and technology expertise as well as specific industry know-how.
As OneTeam, MHP operates internationally, with headquarters in Germany and subsidiaries in the US, UK, Romania, and China. For over 26 years, MHP has been shaping the future together with its customers. More than 4,000 MHP employees are united by the aspiration for excellence and sustainable success. This aspiration continues to drive MHP - today and in the future.
Exclusive look behind the scenes
At MHP, You Will Continuously Grow With Your Tasks In An Innovative And Supportive Environment. That Makes Us The Perfect Sparring Partner For Your Career. Both For Professional Input And Business Networking. Among Other Things, We Offer
We support and appreciate colleagues as they are and celebrate our successes together.
We always welcome creativity and new impulses.
In terms of time and place - depending on the project, at home, in the office, at the customer.
With us, you get the opportunity to grow in your tasks, in your knowledge, and in your responsibility.
How to apply?
The best thing is to apply now simply online via our JobLocator. Just a few clicks, and you can send us your application documents, such as CV, references, and project lists, if applicable. A cover letter is not required.
By the way: When we receive your application, our recruiting team checks across all divisions to see if there is a suitable position for you. Regardless of current job postings, we try to find the most matching job for you at MHP.
Contact
You can reach our recruiting team at Recruiting-Americas@mhp.com
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Business Consulting and Services
Referrals increase your chances of interviewing at Porsche Cars North America by 2x