Salesforce Quality Assurance Lead

Job Description

The Salesforce Quality Assurance (QA) Lead supports the Agency working as a member of the Technology, Analytics and Digital Transformation (“Technology”) team. The Salesforce QA Lead is responsible for assessing overall Salesforce system risk, creating a test harness to reduce the risk and executing the test plan (including doing functional and unit testing) to ensure all security vulnerabilities are removed from the Salesforce.com system. The successful candidate will be solutions-oriented, technically diverse, innovative, a critical thinker, and an excellent communicator.

Responsibilities

• The Salesforce QA Lead will be responsible for the end-to-end development and support of a detailed Quality Assurance plan (QA Plan) optimized to reduce and eliminate any existing security or privacy vulnerabilities in the Salesforce-based licensing system. The incumbent will execute this QA Plan, track progress, and report back to the ADC of Technology in a regular basis, until the project is completed.
• Review existing Pentest and other test results to determine best QA path to eliminating known and potential future security vulnerabilities in the Salesforce-based system.
• Incorporate Salesforce.com best practices into the proposed solutions.
• Develop detailed test plan and communicate to the other members of the team, including the ADC of Technology, existing Salesforce.com developers and administrators.
• Develop and execute comprehensive system test plans, conditions, test scripts, and test cases.
• Recommend and facilitate best fit solutions through accurate assessment of workflow, data, and other process-related problems.
• Test bug fixes within Salesforce to ensure performance success as per requirements and deploy them to production.
• Complete regular internal system audits and prepare for future penetration tests.
• Drive the creation and delivery of related QA documentation and training to document the test plan, test harness, configuration changes, and results.
• Document and track all activities within Jira.
• Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.