Welcome to ONE! While we’re headquartered in sunny Arizona, we’ve always got travel on our minds. We’re in the business of creating transformational technology and business solutions using our decades of expertise creating unique programs and products combined with next generation technology.
Job Summary:
The Sales Trainer is responsible for facilitating training classes for newly hired employees as well as refresher training for current employees. They will conduct effective learning sessions through classroom style training using a computer-based setting as well as individual coaching sessions.
Responsibilities:
Training and coordinating classes for new hire and continuing education training programs.
Maintain adequate inventory of classroom materials and equipment, as necessary create and maintain training registration, attendance, and completion records.
Provide on-the-job coaching to new hires while on the phones in the training classroom.
Evaluate measure and track the progress of training participants, providing feedback, and hiring recommendations to managers.
Organize and write basic communication materials for weekly training briefings.
Maintain new hire employee records, including coaching information.
Other duties as assigned.
Requirements
BA or equivalent work experience is highly preferred.
3+ years of delivering sales, product and customer service training programs for new hires in inbound/outbound call center, ideally in the travel industry.
Previous experience facilitating or creating sales curriculum.
Excellent communication and presentation skills
Knowledge of the travel industry preferred.
Business Attire:
Professional business attire is required for this role reflecting a polished and professional appearance.
What we offer:
Comprehensive benefits package, including health, dental, and retirement plans.
Continuous training and development opportunities to enhance your training skills.
Join a dynamic team that values innovation, collaboration, and excellence.
Office Highlights – Scottsdale, AZ
Modern office design
Fully equipped gym is available to all employees.
Basketball Court – Perfect way to take a break and recharge during the day!
ONE* is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Technology, Information and Media
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