Are you looking for an exciting, entry-level opportunity in the tech industry? We have a full-time, permanent position available within our End User Technology division as a Sales Support Representative.
In this role, you'll support our existing clients and maintain account information in our online database. You'll work closely with Account Managers and Account Directors, serving as the key contact for day-to-day activities related to our End User Technology business.
We're committed to helping you grow your knowledge and expertise in our product offerings. With our company's rapid growth, this role offers a fantastic foundation for your career. We can't wait for you to join our team!
Key Responsibilities
Provide quotations and product-related materials for proposals and presentations
Support margin management guidelines
Assist with Requests for Proposals (RFPs), product research, customer reporting, and order management
Manage escalations and relationships with employees, partners, and technology distributors
Build strong relationships with our people, partners, and clients
Oversee the sales cycle, including research, pricing, quoting, and ordering
Meet sales certification requirements
Maintain client order entry Service Level Agreements (SLAs)
Check stock levels and confirm orders with clients, providing estimated times of arrival (ETAs)
Keep customer information up-to-date in applications
Gain a thorough understanding of our product offerings, including technical aspects and specific industry applications
Assist with seminars, conventions, and marketing campaigns as needed
Communicate directly with customers when necessary
Update sales tracking data
Perform other duties as needed
Qualifications
Bachelor's Degree or equivalent experience
Experience or interest in technology sales and solutions
Ability to quickly learn new and advanced technologies
Ability to contribute content to proposals and sales materials
Proficiency in Microsoft Office Suite
Knowledge of quoting systems is a plus
Strong team player
Understanding of program benefits from partner community to customer (pricing, terms, trade-ins, eligibility, etc.)
Excellent written and verbal communication skills
Self-starter who thrives in a team environment
Ability to manage multiple priorities effectively
Strong negotiation skills
Work Environment
This role is remote with occasional in-office meetings and corporate functions in Madison.
Ideally, candidates are based in Wisconsin near Milwaukee or Madison, but we are open to other locations.
Equal Opportunity Employer
We are an equal employment opportunity employer, committed to providing a workplace free from discrimination and harassment. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Human Resources Services
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