Sales Supervisor (South Coast Plaza)

ABOUT US:

Founded in 1945, Pierre Balmain's eponymous house has evolved into a singular union of Parisian couture heritage and 21st-century daring. Always remaining true to its core values of inclusion, empowerment and excellence, today's Balmain is intent on forging fashion's future in a uniquely authentic manner. Compelling, often surprising and always bold, Balmain's offerings rely on an instantly recognizable silhouette, assertive spirit and the powerfully transformative possibilities that only beautiful design and skilled construction can achieve. Constantly seeking exciting, novel and entertaining ways to converse and communicate, Balmain will never shy away from pushing each and every envelope. Part of Mayhoola, led by the vision of Creative Director Olivier Rousteing, the house's impressive rapid growth and critical success is entirely due to the passionate and talented Balmain family of craftspeople, experts and team members who make each collection possible.

OVERVIEW:

The Sales Supervisor is responsible for ensuring a seamless client journey by maintaining strong sales and supporting the sales team in the selling ceremony. The Sales Supervisor is also a partner to the Store Manager in maintaining a well-run store.

WHAT YOU’LL DO:

• Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand
• Be a leader in the business; motivate the team and empower an environment of teamwork, trust and collaboration in the store
• Drive sales and achieve sales goes through sales strategies, clienteling, sourcing new customers and fostering long-term relationships with existing customers.
• Maximize sales and measure sales performance and conversion rates daily, regularly assess the business and make recommendations based on strengths and opportunities
• Lead by example and enable a client centric environment by providing outstanding service to our customers and continuously client development.
• Support in-store and field team with operations as needed, including but not limited to visual merchandising, opening/closing procedures, inventory management, etc.
• In partnership with the Store Manager train, coach, and develop sales associates
• Create and foster strong working relationships with internal and external partners, including but not limited to the New York Office and local vendors

QUALIFICATIONS:

• 4+ years of retail experience required, preferably with at least 1 year of management or supervisory experience, in a luxury setting.
• Strong knowledge and passion of the brand and luxury industry
• Strong salesfloor presence and a client focused mindset
• Strong interpersonal, communication, organization and follow-through skills

BENEFITS & PERKS:

• Health, vision, dental and fringe benefits
• Paid Vacation, Sick, and Holidays
• 401k with Company match
• Employee discount

With respect to positions in our retail locations, the expected base salary ranges from $30.00-$38.00 Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.