At Steeped, we are a Benefit Corporation and Certified B Corp, that is focused on Purpose Beyond Profit, and we believe that business can be done without compromise. As a sustainably minded company, all we are brewing change through our innovative approach to single-serve coffee without the need for machines, through the use of our compostable and renewable packaging, our directly traded and ethically coffee sourcing, and the overall impact we are dedicated to making through the success of our business.
What:
Steeped, Inc. is operating in the high-growth specialty coffee and single-serve coffee spaces - using innovation to bring these two markets together for the first time. Originally founded in Santa Cruz, California, Steeped has developed a proprietary coffee method that is brewed in single-serve bags, like tea, that are made from renewable and compostable materials. The Steeped Coffee Brewing Method is directly sold through B2B and DTC distribution channels under an in-house brand as well as through popular top partner coffee brands, while also licensing the Steeped Brewing Method and technology to a growing list of national and international coffee roasters and other private label partners.
Who:
Are you a seasoned sales executive with a passion for coffee and a talent for closing deals? Steeped is looking for a dynamic Senior Account Executive to join our Licensed Partnerships team during this exciting growth phase. In this role, you'll build a robust pipeline, close new business through relational sales, and expand our customer base. We're seeking a results-oriented, purpose-driven individual with proven sales experience who thrives in a team environment. As a Senior Account Executive, Licensed Partner Channel, you will be focused on outbound sales of our roaster and private label programs (their custom brand or coffee x our Steeped Brewing Bags). This is a sales hunter role, not an account management role. Your primary responsibility will be to generate leads and close new business remotely. You will work within the coffee industry and other markets, selling our private label program and building a new book of business from the ground up.
If you're dedicated to driving growth and ready to make a significant impact, we want to hear from you!
Department Structure: Full Time (Remote) | Reports to EVP of Sales
Essential Functions:
Identify Customers: In collaboration with the EVP of Sales, you will define ideal customer profile (ICP) targets and drive execution
Outbound Prospecting: Proactively identify and seek out prospects and build industry relationships within your sales segment to optimize revenue based on identified ICPs
Industry Engagement: Build and nurture relationships with coffee roasters and other potential partners, promoting our private label program.
Business Development: Focus on building a new book of business from scratch, driving growth and expansion.
Sales Funnel: Leverage lead gen & marketing automation systems, cold calling, and increased performance tracking to drive new opportunities efficiently
Lead Generation: Proactively identify and develop new business opportunities within the coffee industry and other relevant markets
Sales Software Utilization: Effectively use sales software tools to manage leads, track progress, and close deals.
Customer Management: Manage pipeline funnel, revenue forecasting, and sales activity using Steeped’s ERP/CRM and lead gen tools for maximum efficiency and visibility
Executing Sales Process (vetting, qualifying, and closing opportunities):
Present programs and tailor them to customers’ needs
Schedule follow-up calls to review the next steps
Lock in rollout/customer success strategy with all stakeholders
Prepare estimates
Send proper onboarding documents for review and confirmation
Negotiate pricing and contracts/agreements, ensuring mutual success
Remote Sales: Close business virtually, leveraging remote sales techniques and tools to meet and exceed targets.
Onboarding new partners:
Account set up
New order submission
Manage customer experience throughout the design phase and up to the launch
Send Resources to help Licensed Partners prepare for launch and introduction to Account Manager
Reorders:
Manage any/all assigned ‘book of business’, as needed
Follow up to drive reorders from reserve stock, as needed
Offer additional products and services as needed
Market Research: Monitor market trends and competitor activities to identify new business opportunities and stay ahead of industry developments
Teamwork: Collaborate with cross-functional teams, including Marketing, Operations, and Finance to ensure alignment and support for the License Partner department initiatives
Fulfillment: Coordinate with Operations to ensure timely supply, purchase orders, and demand planning for newly onboarded accounts
Compliance: Ensure compliance with all relevant regulations and industry standards in the License Partner / co-manufacturing sector
Communication: Communicate internally and externally regarding Steeped Coffee’s value proposition to identify and share best practices
Representation / Travel: Represent the company at industry events, trade shows, and conferences to promote our brand and build relationships with potential partners and clients
Other: Perform additional duties and responsibilities as required
Minimum Requirements: To perform this job successfully, an individual must be able to perform and manage each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
3-5+ years of sales account executive experience preferred
Coffee industry and/or specialty coffee experience preferred
BA/BS or some college experience preferred
Google Suite, Sheets (Excel), and cloud software proficiency
CRM/ERP proficiency
History of cultivating extraordinary customer relationships + closing high-volume sales
Experience in delivering in-person or virtual sales presentations with excellence
Strong written and verbal communication skills
Professional, determined, organized, and results-oriented
Flexibility to be able to work in a rapidly changing, fast-paced startup environment
Coachability: the ability to receive feedback and utilize it in a positive and effective manner
Positive attitude, team-oriented, and a self-starter
Ability to learn and apply key software applications within the company’s tech stack