Sales Manager
Sales Manager
Global Recruiters of Memphis (GRN Memphis)
New York City Metropolitan Area
See who Global Recruiters of Memphis (GRN Memphis) has hired for this role
Sales Manager to lead and optimize our sales operations function. You will play a critical role in driving sales growth and efficiency by streamlining processes, managing technology, and providing data-driven insights to our sales team. This role manages a team of 10+ across customer service and inside sales, focusing on the CPG / Food.
Responsibilities:
- Team Management:
- Lead and motivate a team of 10+ across customer service and inside sales, fostering a collaborative and results-oriented environment.
- Recruit, onboard, and develop top talent for the sales operations team.
- Manage performance reviews and career development plans for team members.
- Sales Process & Technology:
- Analyze, optimize, and document the sales process for all customer segments (retail, food service, hospitality).
- Lead the selection, implementation, and ongoing management of CRM and other sales automation tools.
- Ensure data integrity and develop reports to provide actionable insights to sales leadership and the broader team.
- Sales Performance:
- Establish and manage key performance indicators (KPIs) to track sales activity and performance.
- Develop and deliver training programs to equip the inside sales and customer service teams with product knowledge, selling skills, and effective use of sales tools.
- Conduct sales coaching and feedback sessions to support individual and team growth.
- Sales Pipeline & Forecasting:
- Develop and manage the sales pipeline, ensuring accurate forecasting and opportunity qualification.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Partner with sales leadership to develop and track sales goals and quotas.
- Strategic Partnership:
- Collaborate with marketing, customer service, and other departments to ensure seamless customer experience and achieve shared business objectives.
- Stay up-to-date on industry trends and best practices in sales operations and specialty food distribution.
Qualifications:
- Minimum 10 years of experience in sales or sales management, preferably within the CPG / Food.
- Experience leading and managing people.
- Proven track record of success in optimizing sales processes and driving revenue growth.
- Strong analytical skills and experience with CRM and sales automation tools.
- Excellent communication, interpersonal, and leadership skills with the ability to motivate and develop a team.
- Deep understanding of the retail, food service, and hospitality customer segments within the specialty food industry.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Sales, Customer Service, and Strategy/Planning -
Industries
Food and Beverage Manufacturing
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