Geneoscopy

Sales Operations Manager

Geneoscopy United States
Geneoscopy

Sales Operations Manager

Geneoscopy United States
2 weeks ago 166 applicants

See who Geneoscopy has hired for this role

The Sales Operations Manager will drive the implementation of standardized commercial tools, analytics processes, and practices.

Responsibilities

  • Coordinate the operation of the sales CRM software:
    • Manage CRM layout and customization of CRM fields to meet business needs.
    • Design custom dashboards and reports for sales, sales leadership, and interdepartmental stakeholders.
  • Own and deploy sales territory management and alignment tools and manage and execute territory alignments and reporting structure in CRM.
  • Assist in developing and reporting sales Key Performance Indicators (KPI's) to help drive increasing sales productivity.
  • Assist in the creation of Territory Business Review (TBR) templates for clear communication of sales activity in relation to company objectives
  • Process sales analytics for management reporting:
    • Sales activity reports.
    • Sales communication reports.
    • Sales unit volume reports.
    • HCP usage patterns and analysis reports.
    • Year-over-year performance reports.
    • Individual, regional, and national sales run rate reports in relation to company goals. (I.e., Sales ranking reports)
  • Share sales metrics with Finance or integrate with IC Software for IC calculations.
  • Collaborate with Marketing to coordinate sales data with Marketing analytics.
  • Manage, synthesize, and integrate outside or acquired data into CRM.
  • Interact directly with the Sales team to manage CRM help tickets, data requests, or analytics requests.
  • Coordinate CRM with LIMs to facilitate interconnectivity of data across the organization.
  • Work directly with sales leadership and multi-disciplinary stakeholders (IT, Operations, Commercial, Finance) on business-critical reporting and alignment needs.
  • Other duties as assigned.

Education Requirements

  • Bachelor's Degree required.

Qualifications

  • Possess 5+ years of experience in Sales and/or Commercial/Business Development roles.
  • Possess experience working in the diagnostics industry.
  • Exemplify hands-on experience with software like Salesforce, Excel, LIMS (Lockbox), and Tableau.
  • Ensure that the best tools, training, and resources are available to the sales and other customer-facing organizations (across disciplines - local sales, specialists, MSLs).
  • Exemplify strong oral and written communication skills with ability to communicate with different audiences.
  • Ability to lead multiple projects and priorities, report on progress, and remove roadblocks.
  • Drive effective change management efforts in a cross-functional organization
  • Exemplify the ability to multitask and thrive in an agile, fast-paced, deadline-driven environment while remaining flexible, proactive, resourceful, and efficient.
  • Possess proficient verbal and written communication skills, while willing to share and receive information and ideas from all levels of the organization to achieve the desired results.
  • Possess high ethics and conduct business in the most professional manner.
  • Seek inclusiveness and collaboration but step up to responsibility, make tough decisions, and be accountable for those decisions.
  • Act as a results-oriented team player with strong interpersonal and communication skills, capable of working collaboratively with colleagues.

SCHEDULE

This is a salaried position, requiring at least 40 hours per week. There may be projects that require activities beyond the standard hours.

Compensation & Benefits

  • Base salary range: $100,000-130,000/annually determined based on the candidate's experience, knowledge, and abilities.
  • Bonus: discretionary annual bonus based on a percentage of the employee's base salary
  • Benefits: health, vision, dental, life insurance, 401k (with employer match), and paid time off.

Additional Information

Geneoscopy's Core Values

Ability To Embody Geneoscopy's Beliefs, Philosophies, And Principles

  • Integrity - we do the right thing through our words, actions, and behaviors
  • Courage - step up, speak up, stand out
  • Agility - think and act fast, embracing change
  • Passion - for our customers, our people, our work, and for excellence
  • Collaboration - our differences are assets

Physical Demands

  • Employees may be required to lift routine office supplies and use standard office equipment.
  • Must possess the ability to sit and/or stand for long periods.
  • Must possess the ability to perform repetitive motion.

By completing this online employment application, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in the rejection of the application or if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Geneoscopy at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, setting a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a criminal background check, reference checks, and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Sales and Business Development

  • Industries

    Biotechnology Research

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