The Sales Director is responsible for driving sales and revenue growth within the logistics industry with specific experience in warehousing, transportation, drayage experience and value-added services. This role involves developing and maintaining relationships with key customers, identifying new business opportunities, and negotiating contracts. The sales director utilizes their expertise in logistics services to provide tailored solutions for customers, ensuring efficient transportation, warehousing, and supply chain management. They collaborate with internal teams to meet customer needs, achieve sales targets, and contribute to the overall success of the company in the competitive logistics market. Strong communication, negotiation, and problem-solving skills are essential for this position.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
New Business Development: Identify and pursue new business opportunities within the logistics sector. This involves prospecting, lead generation, and converting leads into long-term customers
Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets. This includes market analysis, competitor research, and pricing strategies
Customized Solutions: Utilize knowledge of logistics services to create customized solutions for customers, addressing their specific transportation, warehousing, and supply chain requirements
Negotiation: Support the negotiations of contracts, terms, and conditions with customers to secure profitable and sustainable business agreements
Collaboration: Collaborate with internal teams such as operations, pricing, and logistics experts to ensure seamless execution of services and meet customer expectations
Market Analysis: Stay updated on industry trends, market demands, and competitor activities to identify opportunities for business growth and adapt sales strategies accordingly
Reporting: Prepare and analyze sales reports, forecasting future sales trends, and reporting on sales activities to management
Compliance: Ensure that all sales and business development activities comply with company policies, industry regulations, and legal requirements
Customer Education: Educate customers about the company’s logistics services, industry best practices, and relevant technologies to add value to their supply chain operations
Problem Solving: Address customer concerns, resolve issues, and provide effective solutions to ensure customer retention and positive referrals
Networking: Attend industry events, conferences, and trade shows to network with potential customers and stay updated on industry developments
Continuous Improvement: Continuously improve sales techniques, product knowledge, and customer relationship skills through training and professional development
Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:
Servant Leadership
Passion for Excellence
Integrity
Resilient
Intense Safety Focus
Trust
Required Education And Experience
Education:
A bachelor’s degree in business, marketing, logistics, supply chain management, or a related field is often preferred
Experience:
Several years of experience in sales (preferred 10 or more), within the logistics industry. Experience in selling complex logistics solutions, freight services, supply chain management, or related services is highly valuable
In-depth knowledge of logistics, supply chain management, transportation, and warehousing is crucial. Familiarity with industry-specific software and technologies is also valuable
Experience in managing customer relationships, understanding their unique requirements, and providing tailored solutions to meet their logistics needs
Strong negotiation skills to effectively close deals, negotiate contracts, and establish mutually beneficial agreements with customers
A deep understanding of market trends, competitor activities, and customer demands within the logistics industry
Excellent communication and interpersonal skills are necessary for building relationships, delivering sales presentations, and addressing customer concerns
Ability to analyze complex logistics challenges and provide innovative, practical solutions to customers
Experience working collaboratively with internal teams, including operations, customer service, and logistics experts, to ensure seamless service delivery
Proven ability to network and establish connections within the industry, attend industry events, and represent the company professionally
Familiarity with customer relationship management (CRM) software, sales analytics tools, and other relevant sales technologies
AAP/EEO Statement: Custom Goods, LLC committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.
This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Internet Publishing
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