Sales Development Representative - Open Source (Remote)

Open Source Sales Development Representative (SDR)

Sangoma’s value proposition is audaciously simple, our solution is highly scalable, and our service reliability is unparalleled. Sangoma offers the only global fully integrated communication and productivity SaaS platform in the market, which includes UCaaS, Collaboration, Video, Contact Center, Virtualization, Access Controls, and Trunking.

Our Open-Source division of Sangoma is seeking a motivated and enthusiastic Open-Source Sales Development Representative (SDR) to join our team. The primary role of the Open-Source SDR is to reach out and build relationships with new Asterisk and FreePBX users. You will serve as a community advocate, helping users navigate our resources and ensuring they have the support they need. Additionally, you will identify opportunities and pass them to account managers, assist users with our e-commerce platform, and answer basic sales questions about renewals and products.

Your Role:

• Cold call new Asterisk and FreePBX users to introduce them to our community and resources.
• Act as a community advocate, ensuring users understand how to access help and support.
• Build and nurture relationships with users to foster a positive community experience.
• Identify and qualify potential sales opportunities during interactions with users.
• Pass qualified leads and opportunities to account managers for further development.
• Assist users in navigating our e-commerce platform, helping them find and purchase products.
• Provide basic sales support, answering questions about renewals, product features, and pricing.
• Represent the voice of the user within the organization, providing feedback to improve products and services.
• Stay up-to-date with the latest developments in the Asterisk and FreePBX projects to better support and engage the community.
  
  
  

Your Backgrounds:

• 1 to 2 years of sales or customer service experience
• Comfortable with speaking to people over the phone
• Genuine interest in open-source technology and community-driven projects.
• Excellent communication and interpersonal skills.
• Background in sales, customer service, or community management.
• Ability to build rapport with users and understand their needs.
• Strong organizational skills and attention to detail.
• Familiarity with Asterisk and FreePBX is a plus.
• Basic understanding of e-commerce platforms and sales processes.
• CRM and GSuite knowledge a plus
  
  
  

What We Offer:

• Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability) effective after a short waiting period
• Matching 401K program
• Flexible Time Off & Company Holidays
• Entrepreneurial work environment partnered with high-growth career opportunities.
• The compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience, with the potential to make 40,000 to 50,000.
  
  
  

Are you ready to directly impact the company and be rewarded for your performance? Are you prepared to take on a new challenge?

Must be authorized to work in the United States full-time for any employer. No agencies or third-party resumes, please.

Sangoma is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.