Sales Development Representative

Our fast-growing startup is looking for a skilled, self-motivated high energy sales professional that will help drive demand for the ChurnZero Customer Success Platform solution. As a Sales Development Representative, you will work closely with the Account Executives to understand customer needs and articulate the unique value of our Customer Success platform. Ideal candidates should be self-starters looking for the right opportunity to kick off their career in sales and eager to grow into a quota carrying AE role. We’ll provide tools, training, & excellent mentorship that will help advance your sales career at ChurnZero. Join the team that proudly supports the highest ranked Customer Success platform on G2 Crowd, Capterra, and Trust Radius – and be an important part to our continued success!

Details

Job Title: Sales Development Representative

Classification: Non-Exempt

Reports to: SDR Manager

Location: Washington, DC (hybrid schedule)

Target Salary Range: $50,000 to $55,000 annual base salary and $70-75k OTE

Responsibilities

• Qualify, follow up, educate, and develop a substantial volume of leads to progress prospects further into ChurnZero’s sales process
• Generate sales-ready meetings and opportunities for Account Executives using ChurnZero’s qualification criteria
• Research accounts, identify key players and generate interest through cold discovery calls, and email campaigns
• Utilize your active listening skills to understand and uncover customer needs and business problems to effectively communicate how ChurnZero can solve them
• Operate as a subject matter expert in customer success.
• Develop and deliver responses to customer and prospect inquiries, including RFPs, RFIs, InfoSec questionnaires and initial solution discussions.
• Successfully match customer pain and functional requirements to proposed solutions.
• Work closely with the Marketing team to drive continuous improvement in lead quality, conversion rates, and pipeline generation
• Provide accurate lead distribution and thorough discovery to the assigned Account Executive
• Consistently achieve quota to ensure territory revenue and growth objectives
  
  

Qualifications

• Highly motivated, driven and self-starting individual seeking a career in sales
• Strong verbal and written communications skills
• Demonstrated ability to engage with Director, VP or C level customers
• SaaS/Cloud experience preferred
• Bachelor's degree or equivalent experience
  
  

About ChurnZero

ChurnZero helps subscription businesses fight customer churn. Our software solutions allow businesses to understand how their customers use their product, asses their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. ChurnZero is backed by the leading angels and venture capital firms Baird Capital, Grotech Ventures, and Middleland Capital.