Dominion Financial Services (DFS) is a mortgage originator for single family real estate. DFS originates two main loan products – a short-term bridge loan for fix & flip investors, and a long-term rental loan for landlords growing theirrental portfolios. DFS is thriving in the current competitive environment and shows aggressive quarterly growth. Our current origination volume is $70MM per month. DFS is looking for a detail-oriented Sales Assistant to join our growing team.
Manage incoming calls by prioritizing and directing them appropriately
Monitor and organize a shared email inbox to promptly address important inquiries, requests, and communications, ensuring all critical matters are handled in a timely manner
Provide comprehensive information and guidance on different loan scenarios to external parties, assisting them in understanding various options and making informed decisions
Pre-screen emails and calls to filter out routine or non-urgent matters
Undertake additional administrative responsibilities as needed in day-to-day operations and tasks
Requirements
Advanced verbal and written communication skills
Advanced critical thinking and problem-solving skills
Ability to navigate a multi-line phone system.
Highly organized with the ability to multitask.
A desire to work in a fast-paced environment with varied responsibilities
Qualifications
2+ years as a Loan Processor, Loan Officer Assistant, Loan Officer or a related position.
Strong written and verbal communication skills
Advanced Customer Service abilities.
Proficient in MS Office specifically Outlook, Excel, and Word.
While At Dominion You Will Enjoy
Company outings & social events
Virtual events
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Internet Publishing
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