Have you ever wondered why the credits run so long after the movie ends? Because it takes hundreds of people to make a cast of a few actors look & sound just right. At Cinépolis, our F&B Runner cast do just that – making our world-class service seamless to the guest but mission critical for every other cast member.
ROLE PURPOSE
Runners ensure orders are delivered correctly and promptly, and that the guests have all that they need to enjoy the film and their meal. Their enthusiasm, attention to detail, and hospitality are what sets our dining in experience apart from the rest.
Responsibilities
Deliver concessions, kitchen, and bar items to correct guests while embodying Nice and Amazing Service by following all In Seat Dining procedures
Work closely with expediter to ensure all food orders are correct, and delivered simultaneously, in an efficient and professional manner
Bring all items that guest will need to enjoy their dishes including utensils, sauces, and napkins
Guide guests through the menu and suggest promotions, add-ons, upselling, and demonstrating knowledge of the menu
Assist with the auditoriums cleaning and removing dishes from guest as you go
Be of service to your peers and assist them when needed including scanning tickets for guests, cleaning, restroom checks, and ringing up guests at concessions or box office
When needed assist with crowd control and seating of guests, always being alert and attentive to guest needs
Be cognizant of issues with movie projections-communicating with management or the projectionist when issues arise
Inform management of guest complaints and or maintenance requests
Complete all opening, mid and closing procedures- including but not limited to side work
Attend and participate in trainings and meetings
Other duties as assigned
Qualifications
Must be 16 years or older
1+ years of food running or bussing preferred
ServSafe training certifications preferred
Strong interpersonal skills for interacting with peers, guests, and management
Must be able to maintain strong attention to detail while able to prioritize in a fast paced and constantly changing environment.
Equally comfortable communicating and working with guests, peers, subordinates, vendors or partners
Standing, walking, lifting, twisting, bending and traversing stairs on a frequent basis
Availability to work during holidays, nights, and weekends
Ability to work in a fast pace environment
EMPLOYEE PERKS!
Free Popcorn & Soda
Free Employee Meal
Food & Beverage Discount
Free Movie Passes
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be added at any time per the business needs.
Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Entertainment Providers
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