RN - Clinic Coordinator

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

General Purpose of Job:

Coordination of the operation of the assigned components of the Valley Clinics including Quick Care. Position includes planning, implementing, monitoring, and improving the quality of services in collaboration with the Valley Clinical Director; overseeing the day-today patient care operations; and maintaining fiscal accountability.

A registered professional nurse who assumes responsibility and accountability for a group of patients for a designed time frame and provides care to these patients via therapeutic use of self, nursing process, the environment and other health care team members. Operates within the Driscoll Children's Hospital mission, vision, and values.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable

Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Coordinate the development and education of new technologies as assigned as they relate to nursing.
• Participates in teaching others/self development.
• Coaches staff in how to improve performance through educational opportunities.
• Develops goals annually to address the specific department educational needs of staff.
• Pursue educational and leadership opportunities to enhance professional growth and clinical expertise.
• Establishes professional goals annually in collaboration with Director.
• Periodically review own goals and revises according to changing needs.
• Attends professional development opportunities offered within the organization.
• Pursues continuing education opportunities as appropriate.
• Remain current in clinical and educational areas.
• Network with other health care professionals.
  
  
  

Human Resources:

• Facilitate communication between all members of the health care team.
• Communicates effectively.
• Establishes working relationships.
• Promotes collaboration and shares responsibility for conflict resolution as evidenced by observed communications and resolutions.
• Provides written and/or verbal feedback for staff regarding evaluation of effectiveness in accomplishing the department goals and work performance of the department.
• Maintains utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
• Provides feedback for employee annual performance reviews.
  
  
  

Quality Improvements:

• Participate in meetings with the Director, Medical Director, and staff of unit.
• Support opportunities for expansion of services.
• Participates and fulfills her/his role in quality improvement standards/problem solving/decision making.
• Integrate and promote department/service, professional practice, and hospital goals into practice.
• Assumes a leadership role and acts as a “change agent” role model.
• Remain current in health care policies and practices.
  
  
  

Unit Oversight

• Oversight of equipment and supplies.
• Completes clinic work as assigned.
• Documents following unit guidelines.
• Adheres to generic structure with regard to legal issues and patient rights.
• Adheres to all unit safety policies.
• Responds and appropriately documents unit/patient emergency situations.
• Maintains working knowledge of unit structure.
• Maintains a sense of professionalism.
• Responsible for development of monthly Quick Care and Clinic staff scheduling.
• Serves as a consultant to patient care provider staff, faculty in handling specific care needs.
• Direct observation of patient care, employee and physician relations in Quick Care as scheduled by Director. Schedule will be adjusted on days for time scheduled in Quick Care.
• Other duties may be assigned.
  
  
  

SUPERVISORY RESPONSIBILITIES:

• Effectively supports performance management system including:
• Development feedback
• Goal setting
• Assesses competency
• Progressive discipline
• Strong knowledge of and effective in administering hospital policies and procedures.
• Makes and implements decisions compatible with organizational goals.
• Maintains composure, effectiveness, and flexibility under pressure.
• Supervises the following job classes:
• RN’s
• LVN’s
• MA’s/CMA/ PCT (Specific to behavioral / customer service expectations. Communicates with physician regarding clinical skills.)
• MOS
  
  
  

Behavioral Expectations

• Customer Service – Enthusiastically interacts with all customers. Assumes personal responsibility for meeting customer needs. Consistently demonstrates a commitment to customer satisfaction.
• Interpersonal Skills- is sensitive to the needs, ideas, and feelings of others. Develops and maintains rapport with others. Listens well. Facilitates a group process.
• Adaptability/flexibility – Demonstrates the ability to change behaviors and plans to meet rapidly changing/ competing job demands (new or unusual situations). Receives change as a challenge. Revises plans to meet changing circumstances.
• Communication – Clearly and effectively communicates ideas and requests to others. Persuades or influences others through spoken or written communication.
• Initiative – Starts and completes tasks with minimum of prompting. Willing to make recommendations and assume additional responsibilities.
• Team Player – Fully participates in maintaining a positive team environment that is conducive to customer satisfaction. Builds trust among co-workers, focusing on accomplishing hospital and departmental mission and goals.
• Organized and efficient – Organizes work and uses time efficiently. Takes the initiative to find additional work during slow or downtimes. Recommends innovative ways of doing work more efficiently and effectively.
• Core Values –Practices DCH core values.
  
  
  

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Education: Graduate of an accredited school of professional nursing. Successful completion of DCH IV therapy Certification Course. Certification in Cardio Pulmonary Resuscitation techniques. Successful completion of DCH Orientation Course, Code Management, HIS/LIS courses, medication orientation course. Experience: Prefer pediatric experience but not required. Bilingual a plus.

Certificates, Licenses, Registrations.

• Current Texas RN license.
• PALS within one year of hire date (will attend PALS as per availability.)
• CPR certification
• National certification encouraged