Retirement Specialist

Dominion Payroll is hiring a Retirement Specialist in Richmond, VA!

If you're looking for an exciting career with one of the fastest growing, independent payroll companies in the country, with a team of motivated colleagues and proven leaders providing unlimited learning potential, then Dominion Payroll is where you want to be. We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll, we bring unique solutions to the marketplace and strive to delight our customers every day. We are engaged in our communities and contribute to local non-profits. Join us today to learn why we're quickly becoming the premier choice in customized payroll and HR solutions.

Reasons you should join Dominion Payroll:

• Rock solid industry leader for HCM and payroll and original partner in the iSolved Network
• An Inc. 5000 honoree for 12 consecutive years for being one of the fastest growing companies in the country
• Renowned for 99% customer retention with industry leading Net Promoter Score
• Proprietary, web-based technology that provides competitive advantages
• Locally owned and operated
• Phenomenal opportunities for advancement
  
  

Here is what we are looking for:

• Deadline-driven
• Strong attention to detail
• Ability to self-manage and prioritize day-to-day workload with a sense of urgency
• Strong problem-solving and analytical skills
• Ability to thrive in a dynamic environment and embrace change
• Positive and team centric attitude
• Effective written and oral communication through emails and phone calls.
• Proficient in Microsoft Excel, data entry
• Strong ability to multi-task and use multiple software systems
• Consistently seeking new learning opportunities
• Strong organizational skills
  
  

Role Responsibilities:

• Manages a weekly Retirement Submissions and Worker's Compensation reporting load that is a mixture of manual and FTP
• Ensure the accuracy and timeliness of Retirement submissions via manual keying into provider's site for applicable clients
• Verify accuracy of FTP submissions for applicable clients
• Generate and modify custom reports for upload into provider's sites for applicable clients
• Communicate completed manual or FTP submissions in a timely manner to clients
• Address any client questions or issues in regards to Retirement and Worker's Compensation submissions through strong written and verbal communication
• Assist with the implementation and FTP integration of a new Retirement client with the goal of gaining the level of experience to manage implementations independently
• Building of custom reports within the payroll system according to the client or provider's specifications
• Ability to work independently with minimal supervision on one's client workload while working towards the overall team goal of ensuring all client submission deadlines have been met
• Broad knowledge of applicable federal and state wage and tax laws and compliance regulations regarding payroll
• Ability to take initiative and manage multiple detailed tasks in a fast-paced, highly complex, and deadline-oriented service environment
• Ability to deal with difficult, sensitive, and confidential issues
• Ability to understand, manage, and navigate the multiple platforms required to complete necessary tasks
• Relevant payroll and/or retirement experience is not required
• Understand, embrace and embody DP Core Values. These core values clearly define the DP culture, and they must be reflected in everything we do and every interaction we have. Our core values are the framework from which we make all of our decisions
• Community: We are stronger together than apart. Connection to our communities helps us better connect with ourselves and have a positive impact on both. Knowing and caring for each other helps to deepen trust and partnership which brings clarity and purpose to our work
• GSD: Get Shit Done! Start right now and don't stop. We are never done
• Rise Above: Expectations, disagreements, ego, challenges - push yourself to become the best version of you
• Passion: Bring passion to every day by creating meaningful impact in your work, for our clients, relationships, and our communities
• Create Culture: Culture enhances our quality of daily life and increases opportunities for learning, understanding, and growth
• DP No Se Vara: Never get stuck. We find a way or make a way
• Excellence: Don't let good be the enemy of great. Every single thing that you do matters!
  

Company Perks: 

• Hybrid workforce 💻 
• Robust 401k match program 💸 
• Significant paid time off plus company paid holidays 🌴
• 16 hours of volunteer paid time off ⏰ 
• Quarterly community-focused opportunities 🌍
• Bring your dog to work days 🐶 
• Organized social events focusing on team building 💪
• Friday lunch 🍴 
• Close at 4pm on Fridays 🌞 
• Wellness and employee assistance programs ☑️
  
  

Dominion Payroll is proud to be an equal opportunity employer and encourages veterans and those self-identified as diverse to apply.