Retail Sales and Operations Planning Manager

Brief Description

Acreage Holdings is a leading multi-state operator in the cannabis industry. Acreage provides a suite of distinct, modern and accessible brands to serve the diverse needs of the cannabis consumer. We deeply believe in the transformational power that cannabis has to heal and change the world. Our mission is to champion and provide access to cannabis’ beneficial properties by creating the best quality products and experiences.

Summary

The role is focused on gathering and analyzing data used to forecast proper deployment of resources. A large part of the day is spent on planning, managing, and controlling a portfolio of products from forecasting and demand to plan output in order to support commercial, financial, and operational plans. Data review consists of organizational finished good inventories and established line of sight of product that is considered work-in-progress (WIP) with expected delivery dates. Properly deploy resources with consideration of logistical movement of product from manufacturer or cultivator to the retail stores in accordance with the (1) sku rationalization program or (2) retail assortment guidelines. Planning, managing, and controlling portfolio of product should emanate from regularly scheduled meetings with organizational leadership in manufacturing and cultivation to gain accurate insight as to what is available for the retail vertical to use to meet par demand or promotional strategies and placing the appropriate delivery orders for retail facilities to satisfy demand.

Essential Functions And Responsibilities

• Review and analyze the forecast demand versus actual demand, understanding changes and trends, and adjusting – ensuring the partnership between wholesale and retail is maximized
• Collaborate with Sales and Marketing to ensure that the promotions, visible impact orders, and new product forecasts are included in the aggregate demand
• Notify Scheduling and Manufacturing of significant forecast or capacity changes in a timely basis; failed flower testing, rejections, major price changes, etc.
• Communicate with Manufacturing about promotions, new products forecasts, and launch timing updates on behalf of retail marketing & planning
• Assist in the resolution of key supply-demand/service-cost issues
• Document assumptions, promotions, and adjustments to forecasts using Retail Operations and Retail Marketing teams’ input
• Analyze and upload timely and accurate periods of 90-day forecasts for marketing leadership to evaluate, develop, and implement promotional plans in advance
• Facilitate monthly demand forecast aggregation, including consensus between functions and stakeholders
• Assist with the coordination, facilitation, and documentation of regularly scheduled planning meetings
• Review, store, and backup final adjusted and unadjusted statistical forecasts
• Create and drive continuous improvement of world-class demand planning and S&OP processes
• Measure, control, and improve S&OP plan accuracy through clearly defined metrics
• Lead network optimization process to mitigate costs and maximize service
• Oversee and be accountable to retail par levels (internal), total weeks on hand
  
  

Qualifications

Education and Experience

• Must be 21 years of age or older
• Bachelor’s degree required
• 5+ years of relevant experience (or an equivalent combination of experience and training, which provides the required knowledge, skills and abilities)
• Cannabis industry experience is preferred
• Proficient knowledge and understanding of procurement, logistics and inventory management practices
• Experience working independently and as part of a team to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  
  

Personal Attributes

• Excellent leadership, communication and writing skills
• Proficient technical expertise and aptitude
• High level of critical thinking, planning capabilities, effective project management and the ability to effectively work in highly regulated markets with multiple, diverse teams
• Strong stakeholder management skills with the ability to effectively influence cross-functional colleagues and effectively manage up, down and across the organization
• Strong negotiation and conflict resolution skills – both internally and externally
• Operates with a high level of professionalism and integrity, especially when dealing with confidential information
• Highly motivated – with a can-do attitude – ability to work independently with keen judgment and resourceful initiative taking
• Must pass all required state and federal background checks
  
  

Computers, Technology and Other

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Dutchie POS, Dutchie MFG, DOMO, METRC, BioTrack
• Working knowledge of modern manufacturing, material flow and improvement strategies and the ability to integrate those into the planning process for greater understanding of timing in product delivery
• Demonstrated understanding of financial systems and the key drivers within the retail environment: Product Margin, Product Cost, Inventory Carry, Inventory Cost, Product and SKU Velocities, Consumption Rates
  
  

Travel

• Up to 25% travel