Retail Operations Manager

The Retail Operations Manager is responsible for assisting in strategizing, creating and executing projects and programs that drive growth and profitability in our stores. This position will continue to develop effective communication, workload planning and project management to achieve operational excellence across stores.

RESPONSIBILITIES:

• Partner cross functionally to support the streamlining of retail communications between the corporate office and retail stores
• Send formatted communication twice weekly
• Manage inventory movement, discrepancies, and reconciliations
• Perform routine store audits both in person and virtual
• Mange the creation and implementation of standard operations procedures (SOPs)
• Assist the new store opening process by managing vendor relationships and account setup, supply, and technology orders
• Manage policy and procedure to ensure updates are maintained and communicated
• Oversee technology initiatives and rollouts within stores while managing updates on the corporate side
• Escalate day to day technology issues in stores
• Evaluate operations in stores on a regular basis to make process improvements or simplification recommendations to reduce workload and ensure standards are met
• Oversee stores supplies including rolling projections and monthly supply orders
• Own all store related production issues and requests
• Manage and execute all R&M requests from store staff
• Oversee organization and formatting of monthly recaps and newsletter
• Oversee creation of store directives and contest posters
• Assist with physical inventories two times per year
• Organize team workshops inclusive of General Managers Conference and various retail functions
• Responsible for one direct report: Retail Operations Coordinator

REQUIREMENTS:

• 3-5 years relevant experience
• Strong organizational skills and attention to detail
• Proficient in excel and power point
• Communicates effectively and professionally
• Self-starter, team oriented and creative thinker
• Ability to multitask and work independently
• POS experience a plus

The base salary range for this role is between $85,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.

At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.

Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.