Repealis a high-volume, bourbon and burger bar located at the Virginia Beach Oceanfront.We are seeking an outgoing service industry professional with year(s) of experience in guaranteeing customer satisfaction through personalized service and attention to guests needs, supervision of FOH staff, food and beverage quality, and operating a safe work space. The primary focus for this position is overseeing our new counter service only store front , Repeal 2, while also assisting with managerial tasks for the dine in operation at the adjacent building and Speakeasy.
Requirements
High school diploma or GED
Minimum 1-2 years’ as a supervisor in the restaurant industry
Ability to work in a fast-paced environment
Must have strong communication skills with both internal and external guests
Strong organizational and management skills
Capable of standing, lifting, and walking for extended periods of time
Must be trustworthy, innovative, and impartial
Flexibility to work a variety of shifts ( mornings, evenings, weekends, holidays)
Exceptional customer service skills
Knowledge of Microsoft Office or software alike
Responsibilities:
Create & nurture an environment that emphasizes motivation, empowerment, teamwork and a passion for providing superior service.
Opening and closing the restaurant and cash handling
Address and resolve any guest problems or complaints in a professional and courteous manner
Ensure staffing levels are appropriate to exceed guest expectations
Have knowledge and understanding of all company and restaurant policies and procedures; communicate and enforce all policies fairly and consistently with the staff to ensure compliance and provide a safe work environment.
Ensure that all brand standards are met and maintained in the restaurant.
Analyze & resolve work barriers, challenges or obstacles. i.e. staffing issues, cost of goods issues, entertainment cancellations, equipment failure, etc.
Have a sound knowledge of all emergency procedures, food and safety policies
Have a working knowledge of the maintenance & operating procedures of all equipment.
Communicate and work effectively with the management team that fosters synergy, teamwork and alignment with the business goals of the property.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Food and Beverage Services
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