Vista Care is a leading service and support organization that is proud to provide specialized, supportive services to a diverse population throughout Wisconsin, Illinois, Colorado, South Dakota, and Nevada. We specialize in offering comprehensive care and support services for individuals with disabilities, empowering them to lead fulfilling and independent lives.
JOB TYPE: Full Time, Hourly
BENEFITS: Health, dental, & vision insurance, 401K, PTO, and other company perks.
LOCATION: New Lisbon, WI
ABOUT THE JOB:
The Residential Supervisor is responsible for overseeing the day-to-day operations of their specific, residential locations during an assigned and set period of time (shift) while working alongside the team. They are responsible for ensuring all operations within their specific locations run smoothly and efficiently while also providing guidance, support, and supervision to staff. The Shift Supervisor will provide mentorship to DSP (Direct Support Professional) staff as well as training, and skills assessments ensuring the highest level of quality care and support is provided. They are expected to model the Vista Care Values and ensure staff adhere to workplace protocols and procedures. Fosters a safe and supportive workplace environment for employees and individuals alike.
RESPONSIBLE TO:
The Residential Shift Supervisor reports to the Residential Manager.
Position Responsibilities
Provides operational oversight and supervision for assigned residential locations during scheduled shifts and is responsible for all administrative and program duties under the direction of the Residential Manager.
Maintains, adheres to, and communicates company policies and procedures.
Develops and maintains an effective communication relationship with staff members and is responsible for communication to staff regarding changes impacting the individuals supported, company communications, and other relevant information obtained through leadership, emails, etc.
Reviews DSP attendance and responsible for the tracking of DSP attendance in accordance with established attendance policy guidelines.
Reviews and tracks medications errors in partnership with the quality team and participates in quality improvement initiatives as needed.
Ensures adherence to driving policy and procedures and works in partnership with the Residential Manager to monitor company vehicle maintenance and operation.
Provides corrective action, coaching, and mentorship to staff as needed in partnership with the Residential Manager and HR team.
May assist the nursing team with the distribution of medications to homes and other medication related activities.
Collaborates and partners with the scheduling team on staffing plans and needs for assigned residences.
Ensure staff adherence to Individual Support Plans (ISPs) and Behavioral Support Plans (BSPs), meeting medical, physical, psychological, and social needs and collaborates with the Residential Manager to develop and review ISPs/BSPs.
Provides crisis behavioral intervention and debriefing support to DSP’s following a crisis.
Be knowledgeable of prevention of abuse, neglect, and misappropriation of property, and self-abuse. Understands how to respond per company policies and procedures and mandatory reporting laws.
Reviews the availability of on-site supplies and coordinates with Residential Manager on needs. Additionally maintains accurate financial records for the appropriate supplies, groceries, and household item needs in compliance with Vista Care policies.
May provide direct care and support to individuals as needed.
Conducts monthly program inspections and audits.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Must be at least 18 years of age.
One year + experience as a caregiver or direct support professional preferred.
Previous experience in residential services, support with individuals with disabilities, customer service, and/or human services fields preferred.
One year + experience as a direct supervisor or manager of others preferred.
Ability to supervise and manage others while ensuring the best possible care and support is provided to individuals.
Maintains a high degree of professionalism, including maintaining professional boundaries and adherence to confidentiality.
Must have a valid driver’s license.
Successful completion of a caregiver background check required.
High School Diploma, GED, or equivalent required.
College or university degree preferred.
CPR certification preferred.
Ability to successfully complete all applicable federal, state, and local requirements.
AFH/CBRF certification preferred (WI ONLY).
PHYSICAL DEMANDS AND WORKING CONDITIONS
Ability to lift at least fifty (50) pounds on a routine basis to assist with individuals supported.
Ability to bend, twist, lift, reach and assist individuals supported with their movements including their ability to stand up.
Variable weekly hours to support operational needs including evenings, nights, weekends, and holidays. Shifts may be up to 12 hours in length and may be flex between AM or PM rotations based on business needs.
Required to work in residential settings.
Successful applicant(s) will travel to the various programs as assigned under the direction of Vista Care leadership.
If you are interested in this position, please apply today! If you have any questions about Vista Care or this Residential Shift Supervisor position, please reach out at the number or email below.
Cindy Thao
Talent Specialist II - Vista Care
P: (920) 694-1181
cindythao@vistacare.org
Vista Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Mental Health Care
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