Residential Property Associate

General Summary

Working for Realty Operations Group means being part of a team dedicated to delivering a best in class apartment living experience. We maintain a superior group of professionals united by a common commitment to the highest level of integrity and business ethics in all of our dealings.

At Realty Operations Group we are committed to innovation, and creative problem solving. We provide our team members with constant training, and opportunities for career advancement in a fast paced environment.

We are looking for the right candidate to join our Property Operations Team as a Residential Property Associate.

If you're looking for a career in real estate with one of the largest and most successful privately owned property management organizations in New York City, we'd like to hear from yo

Key Responsibilities

• Develop and maintain strong relationships with residents, vendors and suppliers by employing world class communication skills in all interactions.
• Deliver best in class customer service through quick and effective response to customer inquiries and requests. Coordinate resident service issues with Property staff and/or outside vendors. Follow through to ensure issues are resolved.
• Assist in the production, analysis and summation of monthly financial reports for senior management.
• Oversees property expenses and ensures their effective management and adherence to budgetary guidelines.
• Coordinate purchase of business critical services and equipment.
• Participate in or lead special projects.
• Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations.
• Ensures adherence to the preventive maintenance schedule established for the property.
• Learn the Property Management profession through participation on a team which consists of Operations, Leasing, Legal, Compliance, Construction, and Commercial Property Management Professionals.
• Performs other related duties as assigned.
• Other duties and responsibilities as assigned
  
  

Qualifications

• Bachelor’s Degree required
  
  

Skills

• Strong computer skills, MS Office applications, including Word, Excel and Outlook
• Ability to learn new technical applications such as Yardi (real estate financial and operational software)
• Must have strong verbal and written communication skills with excellent customer service orientation
• Ability to multitask in a fast paced environment
• Must be able to maintain confidentiality at all times.