The Designer is responsible for collaborating in a team approach to ensure the smooth and efficient flow of information during the Development phase of a project. To assist the clients in creating an innovative and beautiful project. Starting from the Initial Design Meeting to the completion of a project.
Responsibilities
Leads/Clients
Provide the best customer service as possible to keep a positive experience for the client, so they refer us to their friends and family and/or use us for future projects.
Engage with clients emotionally.
Provide them with a design that is better than they ever imagined. Create a one-of-a-kind design customized to their needs &wishes, but most importantly to stay within their budget expectations.
Meet with potential clients to see the job, photograph, and take preliminary measurements/notes.
Present drawings at Design Presentation including 2-3 options and 3D renderings.
Obtain quotes for cabinets and countertops for each project and establish accurate pricing for the selections. Give quotes to the Sales with notes to succeed.
Order designer-specific items and approve invoices on these items.
Maintain positive communication with the Homeowner throughout the project via constant telephone, fax, mail, or email.
Prepare closeout documents for all projects. IE: Allowances, selection sheet, etc.
Nurture existing, past, and potential clients via email, letters, brochures, and phone communication. This is our livelihood- cultivate it.
Administrative
Keep staff updated of new products and ideas being asked about by vendors/clients.
Keep library and showroom samples updated and organized.
Assist with trade shows, open houses, and industry events. IE: meetings with ASID, NARI, etc.
Answer phones as needed.
Attend continuing education seminars, and product knowledge groups, keep updated on current pricing, new product introduction, and industry trends.
Assist in generating leads to fuel the pipeline and assist in keeping the pipeline updated.
Mis-ordered, miscalculated fancy items handled solely by you, accepting responsibility, and working vendor for discount to reduce monies loss. You must produce a written document clarifying mistakes, the total of mistakes, & time delay.
Requirements
10 years experience in residential drafting, architecture, or design in the Design-Build industry
Must be able to draw and design additions, whole house remodels, and interior details, and have knowledge of home construction and remodeling
Experience in Chief Architect a plus
Highly organized
Excellent communicator
Takes direction well from a team of individuals
Willing to work on multiple projects at once will be required
People person that comes off well in person & unplanned
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Construction
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