Reservations Agent
To quick apply to this position, text SP3821 to (425) 961-9911
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who We’re Looking For
RESERVATIONS AGENT
We’re about the friendliest company you’ll ever come across—and that personality needs to extend to our reservations team. Are you happy, outgoing and ready to show that to the world? Then this could be the job for you. As a Reservations Agent, you’ll be responding to reservation requests and providing prompt, courteous guest service with a smile.
What To Expect
Here are a few things that will make your days full and rewarding:
As a Growing Company, Staypineapple Offers Plenty Of Opportunities. If You Love Making a Positive Impact On The Lives And Experiences Of Others, Join Our Team. Plus, We Offer
Status: Full Time
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who We’re Looking For
RESERVATIONS AGENT
We’re about the friendliest company you’ll ever come across—and that personality needs to extend to our reservations team. Are you happy, outgoing and ready to show that to the world? Then this could be the job for you. As a Reservations Agent, you’ll be responding to reservation requests and providing prompt, courteous guest service with a smile.
What To Expect
Here are a few things that will make your days full and rewarding:
- Respond to guest reservation requests and execute prompt, courteous and accurate guest service.
- Inform and educate guests by explaining processes, providing hotel and local information and responding to questions.
- Achieve customer satisfaction and room revenue goals while taking guests through the booking process, obtain all pertinent information to complete reservations.
- Assist in covering necessary shifts in order to maintain required call center hours.
- High School Diploma or Equivalent.
- Prior customer service experience required.
- Hotel Front Desk or Reservation experience preferred.
- Bilingual is a plus.
As a Growing Company, Staypineapple Offers Plenty Of Opportunities. If You Love Making a Positive Impact On The Lives And Experiences Of Others, Join Our Team. Plus, We Offer
- Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
- Hotel discounts
- Food & Beverage discounts
- Learning & growth opportunities
- Special events & celebrations
Status: Full Time
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Strategy/Planning and Information Technology -
Industries
Hospitality
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