As a Remote Reservation Specialist, you will play a crucial role in assisting clients with their reservation needs. This position is open to individuals who are 18 years old or older and authorized to work in the USA, Australia, Mexico, or Colombia. No prior experience is necessary as training will be provided. You will be responsible for utilizing email skills, effective communication, and strong customer service to assist clients in securing reservations and providing quotes. This independent contractor opportunity is commission-based, and your compensation is derived from the profits generated by your sales (1099).
Responsibilities:
Client Interaction: Communicate with clients through various channels, including email, to understand their reservation requirements and preferences
Reservation Coordination: Assist clients in making reservations for various services, such as accommodations, transportation, tours, and more, according to their preferences
Vendor Liaison: Communicate directly with vendors, suppliers, and service providers to check availability, negotiate rates, and secure reservations on behalf of clients
Quote Generation: Provide clients with accurate and timely quotes for their requested reservations, ensuring transparency regarding costs and services
Customer Support: Address client inquiries, concerns, and requests promptly and professionally, offering solutions and guidance as needed
Documentation: Maintain detailed and accurate records of client interactions, reservations, and communications with vendors
Training and Development: Participate in training sessions to stay updated on industry trends, reservation processes, and company policies
Requirements:
Must be 18 years old or older
Must be authorized to work in the USA, Australia, Mexico, or Colombia
No prior experience required; training will be provided
Proficient in using email communication
Strong written and verbal communication skills
Ability to work independently and remotely
Reliable access to a smartphone or computer
Stable and high-speed Wi-Fi connection
Customer-focused mindset with excellent problem-solving skills
Benefits:
Flexible remote work environment
Training and development opportunities
Competitive compensation
Opportunity to work in the travel and hospitality industry
Potential for career advancement within the company
If you meet the above requirements and are passionate about helping clients plan their reservations and travel experiences, we encourage you to apply for this Remote Reservation Specialist position. Join our team and embark on an exciting journey in the world of reservations and travel planning.
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Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Internet Publishing
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