Join our award-winning host agency, with over 70 years of industry excellence, and explore an exciting remote business opportunity! We are seeking a detail-oriented and customer-focused Virtual Reservation Specialist to join our dynamic team. This role involves booking accommodations and managing room reservations for clients. If you have excellent communication skills, a welcoming demeanor, and a passion for hospitality, we encourage you to apply.
Job Responsibilities:
Handle reservations by receiving inquiries, making bookings, and confirming room availability
Interact with clients via phone and email to assist with reservation inquiries, changes, and cancellations
Assist clients during the reservation process, ensuring a smooth and efficient experience while addressing any special requests or concerns
Collect payment information, process reservations, and issue invoices or receipts as needed
Promote additional services, such as room upgrades, dining options, and spa treatments, to enhance the client experience and increase revenue
Assist clients with general inquiries, directions, and information about local attractions and services
Address and resolve client issues or concerns related to reservations, billing, or service quality
Work closely with vendors and suppliers
Benefits:
Remote position with the flexibility to work from home or any location with an internet connection
Competitive salary with the potential to earn one of the highest-paid travel commissions in the industry
Travel perks and discounts on personal and professional travel
Free training and comprehensive development programs to help you thrive
FAM trips to enhance your travel knowledge and experience
Supportive team environment with mentorship and guidance
Opportunity to work on diverse projects, from corporate conferences to weddings and social gatherings
Dynamic and supportive community of like-minded individuals passionate about hospitality
Qualifications:
Excellent communication skills
Strong organizational abilities and attention to detail
Ability to work independently and as part of a team
Exceptional customer service and problem-solving abilities
Passion for travel and a desire to help others create memorable experiences
Must be 18+ years old
This role offers more than just a job; it's a chance to build your own business within our organization. With dedication and hard work, you can shape your financial future and enjoy career advancement opportunities. You'll have the freedom to manage your work in a way that suits your lifestyle, delivering exceptional experiences for our clients while balancing your personal life.
Join us and turn your passion into a thriving career! Apply today and become part of a team that values your expertise and hard work, providing the support and resources you need to succeed.
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Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Internet Publishing
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