A successful candidate will have a strong understanding of and experience in configuring and maintaining business systems in a Microsoft Windows, Exchange, SQL, Dynamics and Office 365 environment
Windows server OS 2012, 2016, Exchange Online, Exchange 2016, Office 365, SFTP, Dynamics 365, SQL Server 2008, 2012R2, 2016, VPN, DNS, SMTP, Azure Portal, Azure AD, SIEM, Web and SPAM filtering, SSL certificates, PowerShell scripting, GPO, HP enterprise MSA storage, Barracuda backup appliances, VM Ware, V-Sphere, Database Activity Monitoring, AD, Domain Controllers
Deep experience in administration and management aspects of Microsoft Exchange, Office 365, Microsoft systems and technologies such as Great Plains, Dynamics 365 CRM and cloud systems and technologies
Windows Server configuration and management; Exposure to network and backup appliances
Degree in information and/or telecommunication systems or comparable extensive applicable technical experience and certifications
At least 5 years of experience working experience in a similar role in organizations/associations/ law firms, or in a similar professional services environment
To perform the job successfully, an individual should demonstrate the following competencies:
Project Management - Strong project management skills in a fast-paced and challenging technical environment; Prioritize and plans work activities; Uses time efficiently
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information
Teamwork - Contributes to building a positive team spirit
Judgment - Exhibits sound and accurate judgment
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position
Detail-oriented with knowledge of grammar and punctuation
Proficiency in proofreading skills and strong communications skills are required
Candidate must be flexible to work overtime if needed
Currently operating on a hybrid work schedule with in-person requirements on Tuesdays, Wednesdays, and Thursdays
Responsibilities
Responsible for day-to-day administration of business and cloud systems, applications and databases
Oversee and execute tasks pertaining to the maintenance and administration of systems, databases and file systems
Working with the Managing Director of Information Technology to plan, design, install, configure, maintain, support, and optimize core business systems
Full Ownership Of Maintaining Business Systems Including
Day-to-day O365 administration, level 2 business application support, level 2 Exchange & Barracuda filtering support, user account lifecycle tasks, FTP user administration, certificate renewals, backup monitoring and maintenance, level 2 web application and database support, email deliverability maintenance, help desk support
Exchange Online, Exchange 2016, Azure Portal Services, Azure AD, Windows AD, Office 365 including SharePoint online, OneDrive, Teams and other O365 systems/apps
Microsoft Great Plains (GP) accounting system, Cloud-based HRIS, Management Reporter (MR), spam filtering systems and web security systems such as Barracuda, Forcepoint, Websense
Administer and support Office 365 and MS Exchange policies including mail flow rules, message traces, retention policies, spam filtering, data loss prevention, eDiscovery holds and compliance, journal rules, archiving, SPF, DKIM, DMARC configuration and policies, POP, IMAP, SMTP protocols etc
Microsoft SQL server administration, on-site and cloud based VOIP system and exposure to Dynamics 365
Install, upgrade, and manage systems, databases, applications
Monitor uptime, backups, security and other aspects of the core systems
Perform accounts administration including security/permissions and maintenance tasks
As required, perform backups and restore tasks
Develop and maintain processes for optimizing system security
Ensure integrity and security across multiple systems and domains
Diagnose and troubleshoot system errors
Recommend and implement emerging technologies
Administer and support system backup and disaster recovery processes
Design, configure and test networking system software
Upgrade systems with new versions, releases and models
Operate tools to monitor the performance of systems, databases and applications
Draft and maintain internal technical documentation and manuals for applicable systems, applications and databases
Customer Service - Responds to requests for service and assistance; Meets commitments
Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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