Steneral Consulting

Remote Work - Need Service Now Solutions Engineer - SME

Steneral Consulting United States
Steneral Consulting

Remote Work - Need Service Now Solutions Engineer - SME

Steneral Consulting United States
3 months ago 36 applicants

See who Steneral Consulting has hired for this role

100% remote, client is in DE

No one from PST

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This is a senior lead/SME level role and need only 2 strong candidates on this

  • Strong Functional and Technical knowledge of the Platform providing guidance and support to deliver solutions.
  • Experience in maintaining CMDBs, Asset Management and other Asset/Configuration Management repositories. Excellent understanding of Infrastructure configurations, CI classes and their relationships. Experience with MID Server Administration.
  • Expert knowledge in ACLs, ATFs and Performance Analytics.
  • Subject Matter Expert in ITSM, ITAM, ITOM, CSM and IRM modules to include platform architecture, table structure and core functionalities including configurations.
  • Integration Capabilities with third party applications using REST APIs, Knowledge on Integration Hub and Flow Designer for creating Integrations and automating processes.
  • Experience with Platform Analytics, Process Mining and Process Automation.
  • Ability to perform Platform upgrades and clones.
  • Ability to evaluate and implement Security Center alerts.

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Engineering and Information Technology

  • Industries

    IT Services and IT Consulting

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