Workforce Connections

Remote IA - Office Scheduler

Workforce Connections United States
Workforce Connections

Remote IA - Office Scheduler

Workforce Connections United States
5 months ago
Over 200 applicants

See who Workforce Connections has hired for this role

Job Title: Office Scheduler

Contract Duration: 6 months +

Pay Rate: $20.68

Location: Remote - Must reside in US

Work Hours: 8-5 pm

Role is remote but does require a quaterly onsire meeting. Only accepting candiates within a 3 hour commute of Des Moines, IA.

Qualifications/Skills Needed

  • Scheduling background w/ doctor’s offices/medical offices
  • Medical terminology
  • Very organized & ability to monitor yourself; self-driven/starter; doesn’t need micro-managing
  • Basic Excel knowledge, Outlook, and documentation background.
  • Strong verbal communication skills and comfortable talking with people
  • Scheduling background w/ doctor’s offices/medical offices
  • Medicaid/MCO or Waiver BG
  • Good Customer service background
  • HS Diploma or Equivalent Required
  • BS degree preferred but not required

Day To Day Responsibilities Of Role

  • Working with CBCM’s, assessors, members, and providers to schedule initial or renewal assessments for LTSS waiver program
  • Will be working of a personal tracker daily
  • Making phone calls to members and providers.
  • Sending emails to members, providers, and CBCMs
  • Working out of Outlook calendars to setup meetings.
  • Cross-references several sources of information to confirm accurate scheduling
  • Maintain appropriate records/documentation
  • Calculate and record drive time on Outlook Calanders

Performance Expectations

  • Once trained; they will touch the records on minimum 12 records/day
  • Expectation of 0 HIPPA breaches
  • 100% timeliness of scheduled assessments

  • Seniority level

    Entry level

  • Employment type

    Contract

  • Job function

    Management and Manufacturing

  • Industries

    Mental Health Care, Wellness and Fitness Services, and Hospitals and Health Care

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