Remote Hotel Reservationist/Entry-Level
Remote Hotel Reservationist/Entry-Level
GlobeTrek Consulting
United States
See who GlobeTrek Consulting has hired for this role
Job Title: Remote Hotel Reservationist/Entry-Level
Company: GlobeTrek Consulting
Location: Remote
About Us: GlobeTrek Consulting is a leading travel agency dedicated to providing exceptional travel experiences to our clients. With a focus on personalized service and attention to detail, we strive to make every journey memorable and hassle-free. As an industry leader, we are committed to innovation and excellence in everything we do.
Job Description: As a Remote Hotel Reservationist/Entry-Level at GlobeTrek Consulting, you will play a crucial role in ensuring that our clients' accommodation needs are met with precision and efficiency. You will be responsible for managing hotel reservations through our online booking platforms, providing expert guidance and support to clients, and coordinating with hotels to secure the best rates and accommodations. This position requires a passion for travel, excellent communication skills, and a meticulous attention to detail.
Responsibilities:
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Company: GlobeTrek Consulting
Location: Remote
About Us: GlobeTrek Consulting is a leading travel agency dedicated to providing exceptional travel experiences to our clients. With a focus on personalized service and attention to detail, we strive to make every journey memorable and hassle-free. As an industry leader, we are committed to innovation and excellence in everything we do.
Job Description: As a Remote Hotel Reservationist/Entry-Level at GlobeTrek Consulting, you will play a crucial role in ensuring that our clients' accommodation needs are met with precision and efficiency. You will be responsible for managing hotel reservations through our online booking platforms, providing expert guidance and support to clients, and coordinating with hotels to secure the best rates and accommodations. This position requires a passion for travel, excellent communication skills, and a meticulous attention to detail.
Responsibilities:
- Utilize online booking systems to make hotel reservations for clients according to their preferences and specifications
- Respond promptly and professionally to client inquiries via email, phone, or online chat, providing accurate information and assistance
- Coordinate with hotels to secure bookings, negotiate rates, and communicate special requests or accommodations
- Maintain up-to-date knowledge of hotel availability, pricing, and promotions to ensure the best possible options for clients
- Process payments and confirm reservations, ensuring accuracy and completeness of all booking details
- Assist clients with any changes, cancellations, or adjustments to their reservations, following established procedures and policies
- Provide exceptional customer service, addressing any issues or concerns promptly and effectively to ensure client satisfaction
- Collaborate with other team members to optimize processes, streamline operations, and enhance the overall customer experience
- Previous experience in hotel reservations, travel booking, or related customer service roles preferred
- Strong communication skills, both written and verbal, with a professional and friendly demeanor
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
- Proficiency in using online booking systems and other travel-related software applications
- A passion for travel and a desire to help clients create unforgettable experiences
- Ability to work independently in a remote setting, as well as collaboratively as part of a team
- Flexibility to work non-traditional hours, including evenings, weekends, and holidays as needed
- Competitive pay commensurate with experience
- Flexible remote work arrangements
- Opportunities for career growth and advancement within the company
- Discounted travel benefits for employees
- Comprehensive training and support to enhance job performance and skills development
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Internet Publishing
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