REMOTE - Director, IT Infrastructure Engineering - R7691
REMOTE - Director, IT Infrastructure Engineering - R7691
CareSource
United States
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Job Summary
The Director, IT Infrastructure Engineering is responsible for working within a multi-disciplined team to address all areas of infrastructure technology architectures including design, implementation and support.
Essential Functions
$130,300.00 - $228,100.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type
Salary
Competencies
The Director, IT Infrastructure Engineering is responsible for working within a multi-disciplined team to address all areas of infrastructure technology architectures including design, implementation and support.
Essential Functions
- Responsible for the direction, definition, oversight, coordination and development of technology infrastructures covering servers, storage, network, databases, virtualization, and cloud technologies
- Aligns efforts across the various technical disciplines within the company to develop innovative and appropriate infrastructures that enable the enterprise to deliver best-in-class services to members, providers, and employees
- Directs, manages plans and administers the operational and administrative activities of the Infrastructure Engineering department
- Determines, plans, schedules the development, introduction, communication and maintenance of scalable, advanced technologies and methods to integrate with existing environments
- Manages the full lifecycle of the hardware resources including servers, networking devices, storage arrays, and cloud technologies
- Frugally manages a majority of CareSource’s Capital budget for HW & SW which can range from $8-10MM
- Drives the design and implementation of support and monitoring of existing and new infrastructures to achieve high availability
- Responsible for determining hardware requirements and communication bandwidth to support projected transaction volumes and response time and system availability targets
- Coordinates the activities of the Infrastructure Engineering department. Organizes and controls the activities of the section, assigns personnel to the various projects and directs their activities
- Reviews and evaluates the work of the staff and prepares periodic performance reports
- Develop metrics and measures for individual responsibilities for members Infrastructure Engineering teams based on Caresource established goals and requirements
- Responsible for the design, implementation, and engineering of a highly available hybrid data center architecture supporting 99% uptime / availability for applications and IT resources
- Assess technology platforms to ensure reliability, availability, security, cost, and performance, justification, regulatory, infrastructure and short/long term planning
- Oversee and directly contribute to day-to-day troubleshooting and problem resolution
- Establish organization structure to facilitate incident and problem management as it relates to Servers, Storage, Network, Telephony, and Client Systems
- Represent IT in project and/or business meeting and engagements
- Introduce new customers to IT services to assist in familiarizing them with appropriate systems, services, policies and procedures
- Serve as an escalation point for front-line analysts to escalate problems and inquiries requiring further evaluation
- Perform any other job duties as requested
- Bachelor’s Degree in a related field or equivalent years of relevant work experience required
- Minimum of eight (8) years of experience in related areas including five (5) years of direct experience in developing and implementing technically diverse application and infrastructure architectures for companies
- Five (5) years of management experience is required
- Possess wide base of knowledge in many disciplines of information technology including:
- Operating Systems (Windows, Linux)
- Performance Management and Capacity Planning
- Messaging Software and Interoperability
- Techniques and Standards
- Web and Server Technologies
- Network Design and Protocols
- Storage Technologies (EMC and Pure)
- Hyperconverged Infrastructure Technologies
- Directory Services (AD)
- Database technologies
- Network Engineering (Switching, Routing, Content Management)
- Information Technology Hardware (HP, Cisco, EMC, Pure, Microsoft)
- Data Center Designs and Consolidations
- Virtualization Technology Skills (VMWare, Microsoft, Citrix)
- Support of an Agile / DevOps environment
- Infrastructure Automation / Infrastructure as Code (Terraform and Ansible)
- Public cloud capabilities and functions (Azure)
- Excellent written and verbal communication skills
- Excellent presentation skills
- Strong interpersonal, communication, problem solving and organizational skills
- Technical management skills (managing a wide variety of technologies)
- Technical people management skills (management of technically skilled individuals)
- Ability to work independently and within a team environment
- Strategic management skills
- Microsoft, Cisco, or EMC Certifications preferred
- General office environment; may be required to sit or stand for extended periods of time
$130,300.00 - $228,100.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type
Salary
Competencies
- Create an Inclusive Environment - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business
-
Seniority level
Director -
Employment type
Full-time -
Job function
Information Technology -
Industries
Insurance
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