Remote Dental Customer Care Coordinator
Remote Dental Customer Care Coordinator
Cynet Locums
Los Angeles, CA
See who Cynet Locums has hired for this role
Job Title: Dental Customer Care Coordinator
Location: Remote (Must be a resident of California)
Shift: Day Shift
Pay Rate: $20/Hour
Job Details
Bonus/Commission: No
Location: Remote (Must be a resident of California)
Shift: Day Shift
Pay Rate: $20/Hour
Job Details
- Work with members and providers to coordinate necessary dental care.
- Conduct assessments to identify individual member care needs and preferences to provide high-quality care coordination
- Collaborate with members, legal representatives, health plans, providers, community-based organizations (CBO), interpreters, and others to aid members in accessing dental care.
- Leverage a variety of resources or combination of resources to assist members in coordinating care.
- Remove barriers to care such as assisting with appointments, transportation, and language assistance.
- Identify members with special needs or other identified target populations that are eligible for case management.
- Monitor members actively receiving appropriate care/scheduled care and ensure they complete their goals.
- Maintain and record decisions, actions, and outcomes for members receiving care coordination.
- Set up tasks, reminders, and follow-ups on missed appointments
- 3+ years of experience in Dental Care Coordination
- Insurance/Medicaid/Medicare knowledge is strongly desired.
- A strong understanding of dental treatment authorization request processes, procedures, and documentation is preferred.
- Strong knowledge of dental health management processes and procedures including treatment documentation, record keeping, and chart narratives is required.
- Education and experience: Registered Dental Hygienist (RDH), BA, LMSW/LCSW/LMHC or RN/LVN degree preferred.
- Must be a resident of California.
Bonus/Commission: No
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Seniority level
Mid-Senior level -
Employment type
Contract -
Job function
Health Care Provider -
Industries
Medical Practices and Hospitals and Health Care
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