Provides information, education, and school tours to students and prospective families who are considering enrollment. Performs clerical duties involving student enrollment and records. Files, reviews, types, and processes transcripts, correspondences, reports, statements, manuscripts, forms and other materials. Screens and routes materials according to content of communications and resolves questions and concerns.
Minimum Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps;
Excellent customer services skills;
Excellent organizational skills;
Effective interpersonal skills to deal with a diverse public;
Ability to be discrete and maintain confidentiality;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
Ability to minimize errors with attention to detail;
Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.
Education, Training, And Experience
High school diploma or equivalent;
Experience in a clerical or related field.
Certification And License Requirements
None
Preferred Qualifications
Two years of post-secondary coursework in a related field;
Experience working within a school environment.
Essential Duties And Responsibilities
Provides information, education, and school tours to students and prospective families who are considering enrollment.
Provides new student paperwork and course registration information.
Oversees appointments for registrations and coordinates with counselors for enrollment.
Enrolls students using the online student information system; verifies student’s residency; ensures bus information is submitted.
Requests former school records and sets up new student files.
Submits immunization records to data managers for entry.
Processes withdrawal paperwork; forwards student paperwork to next placement.
Schedules student exit interviews with school counselors who are withdrawing from school.
Ensures requested transcripts for both current and former students are mailed.
Performs general clerical duties (e.g., copying, faxing, filing, answering phone calls, and emails) and greets students and families.
Performs other related duties, as assigned.
Work Environment/Physical Requirements
This position operates in a professional office and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, staff members of external agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force.
EFFECTIVE DATE: 10/2023
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Education Administration Programs
Referrals increase your chances of interviewing at Wake County Public School System by 2x