Regional Warehouse Manager

Key Responsibilities:

1. Operational Management:

• Oversee daily operations of multiple warehouse locations, ensuring efficient and accurate receipt, storage, and dispatch of goods.
• Implement and manage warehouse policies and procedures to enhance productivity and ensure compliance with safety and regulatory standards.
• Monitor and manage warehouse budgets, including labor, supplies, and equipment costs.
• Develop and implement strategies to optimize warehouse space utilization and streamline processes.

1. Inventory Control:

• Ensure accurate and timely inventory management, including regular cycle counts and annual physical inventory audits.
• Maintain optimal inventory levels to meet customer demand while minimizing excess and obsolete stock.
• Implement and monitor key performance indicators (KPIs) related to inventory accuracy, order fulfillment, and delivery performance.

1. Team Leadership:

• Lead, mentor, and develop a team of warehouse managers and staff, fostering a culture of continuous improvement and accountability.
• Conduct regular performance evaluations, provide coaching and training, and address performance issues as needed.
• Promote a safe working environment by enforcing health and safety standards and conducting regular safety training and audits.

1. Logistics and Distribution:

• Coordinate with logistics providers, carriers, and suppliers to ensure timely and cost-effective delivery of goods.
• Optimize transportation routes and schedules to improve delivery efficiency and reduce costs.
• Resolve any issues related to shipping, receiving, and distribution in a timely manner.

1. Customer Service:

• Ensure high levels of customer satisfaction by maintaining accurate order fulfillment and timely deliveries.
• Address and resolve customer complaints and issues related to warehouse operations promptly and effectively.
• Collaborate with sales and customer service teams to understand and meet customer needs.

1. Continuous Improvement:

• Identify opportunities for process improvements and implement changes to enhance efficiency, reduce costs, and improve service levels.
• Stay updated on industry trends, best practices, and emerging technologies in warehouse management and logistics.
• Drive initiatives to enhance warehouse automation and digitalization.

Qualifications:

• Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• Minimum of 5 years of experience in warehouse management or supply chain operations, with at least 2 years in a regional or multi-site management role.
• Strong knowledge of warehouse management systems (WMS) and inventory control practices.
• Proven ability to lead and manage a diverse team across multiple locations.
• Excellent problem-solving, analytical, and decision-making skills.
• Strong communication and interpersonal skills.
• Ability to travel within the designated region as required.
• Proficiency in Microsoft Office Suite and other relevant software applications.

Preferred Qualifications:

• Certification in supply chain management or logistics (e.g., APICS, CSCMP).
• Experience with lean warehousing and continuous improvement methodologies.
• Knowledge of transportation management systems (TMS) and enterprise resource planning (ERP) systems.

Working Conditions:

• This position requires regular travel within the designated region.
• The role may involve working extended hours during peak seasons or to meet critical deadlines.