Responsible for the overall operations of the hotels, oversight of sales and marketing objectives and results as it relates to strategy, budgeting, marketing, and revenue management for all outlets of the property. Manage all areas of operations according to brand requirements and company standards and communication to hotel ownership and management company ownership.
The Regional Vice President of Operations will be actively involved in the staff decisions, budgeting, forecasting, planning and execution of capital and renovation projects. This is to include developing standard operating procedures and ensuring processes are in place.
The Regional Vice President of Operations will assist in promoting Gulph Creek Hotels and assist with presentations to prospective investors and ownership groups.
Job Duties
Monitor hotels on a daily basis
Daily activities-rev max controls, receivables, 100% gtds, staffing controls
Staffing
Training-skills, guest service, life safety
Purchasing
Contract negotiations
Attend monthly sales meetings each hotel
Attend monthly ops meetings each hotel
Contingency planning of supervisors, staff members
Plan and attend quarterly GM meetings
Attend quarterly DOS meetings
Monitor A/R accounts, guest ledger, chargebacks
Communicate with brand
Assist in service issues
Approval of schedules outside of staffing guidelines
Approval of POs over $300
Communication on insurance related issues
Communication on hotel incidents
Communication on hotel issues, construction, structure, etc.
Assistance in HR related issues
Assistance in employee problem
Assistance in injury of guest or employee
Assistance in any union issues
Communication of brand inspections
Communication of bad debt write offs
Maximize NOP and NOI, drive revenue through sales and marketing
Oversee sales activities
Oversee construction on new development
Owner Reporting/Communication
Management Company Reporting
Implementation of Brand Initiatives
P&L planning and review
Staff development plans
Supervisory Responsibilities
Manages and directs all aspects of the hotel operations, human resources, profitability, and service standards in accordance with brand and company policies, to include the exercise of discretion and independent judgement with respect to matters of significance.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And/or EXPERIENCE
Bachelor's degree in hospitality, accounting, or business.
5+ years of hospitality experience is required.
Required travel at least 50% of the time to PA, NJ, and NY
May be required to work nights, weekends, and/or holidays.
Language And Mathematical Skills
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests, supervisors, and owners for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Detail oriented with outstanding organizational and communication skills.
REASONING ABILITY
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
Ability to maintain strict confidentiality as it pertains to employees, business decisions and overall hotel operations.
CERTIFICATES, LICENSES, REGISTRATIONS
Previous Experience Required
Tools & Equipment:
Systems to be provided such as software, systems relevant to job requirements
Physical Demands/ Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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