We make good investments in our people, properties, tenants, and company.
Applicant must reside in the Eastern Time zone and prefer a location close to a major airport.
CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management and development. Our current property portfolio consists of around 8,000 apartments and townhomes, with a focus on providing affordable housing for seniors and persons with disabilities. We also own and manage a diverse and growing portfolio of other real estate assets covering traditional multifamily rentals, office and light industrial uses. CCI employs around 400 associates in 30 states across the country – and we’re growing!
As we enter the next phase of our company’s growth, we’re looking for associates who can help us optimize our existing management platform (systems, tools and processes), better leverage technology, and maintain our reputation for excellence. We are looking for ambitious self-starters who aren’t afraid to dig in. We value excellent communication and collaboration, and we reward those who challenge the status quo to find better ways of doing things. We believe that people learn best by doing – so although we offer a full range of classroom learning and structured training paths, we prioritize hands on experience and self-directed development.
About the role:
The Regional Vice President of Property Management will play a strategic and operational role in leading and managing our portfolio of affordable housing communities in multiple regions. This position is responsible for maximizing the performance of our properties, cultivating a positive resident experience, and ensuring compliance with all regulatory and company standards. The successful candidate will have a proven track record in property management, exceptional leadership abilities, and a deep understanding of the affordable housing industry.
As a Regional Vice President at CCI, you will oversee a team of Regional Managers and their direct reports as well as a portfolio of properties. You will be responsible for both strategic leadership and operational delivery within your portfolio and are accountable for ensuring that 1) our residents and staff are satisfied, 2) our properties are safe, clean and well-maintained, and 3) your portfolio achieves its operational and financial performance objectives.
You are an experienced, confident and capable people manager, comfortable managing your team remotely most of the time, and serving as the key link between your dispersed teams and our corporate departments. You’re well versed in juggling multiple competing priorities and able to react and recalibrate quickly without missing a beat as situations evolve. You are passionate about real estate and property management and driven by a desire to achieve the optimal balance between resident satisfaction, asset preservation, compliance and investor returns. You are a fast learner and an excellent teacher, able to quickly grasp new concepts and re-package that learning in ways that your team members are able to absorb, embrace and adopt. You are comfortable with ambiguity and confident in making decisions, even with incomplete or imperfect information. You are an excellent communicator, able to interact with confidence and poise with internal and external stakeholders at all levels.
As a Vice President of the company, your role extends beyond just the functional area of Property Management, and you are expected to think strategically about the long-term well-being, success and risk profile of the entire organization.
In this role, you will have the opportunity to make a significant impact on the business while advancing your career. We are looking for a leader who can juggle multiple competing priorities, react and recalibrate quickly without missing a beat as situations evolve. If this sounds like you, we encourage you to apply!
What will you be doing?
Leadership and Management: Collaborate with Asset Management to optimize portfolios. Lead and align the property management team with goals. Manage Regional Managers and cultivate relationships. Set objectives, track KPIs, and foster a culture of responsibility. Handle confidential information in compliance with laws.
Portfolio Performance: Manage daily operations, including leasing, maintenance, finance, and compliance. Ensure each property meets high standards, balancing occupancy, resident satisfaction, legal compliance, and financial returns. Use CCI policies to set standards for Regional Managers, assess performance, and present portfolio performance to executives. Collaborate with Regional Managers on recovery plans for underperforming assets.
Customer Service & Service Standards: Set clear customer service expectations, build a resident-centered culture through community engagement, and monitor satisfaction to identify and implement improvements. Maintain strong relationships with stakeholders, ensure quality interactions, and address issues promptly.
Budgeting & Financial Management: The role involves managing the portfolio's financial performance, overseeing budgeting, forecasting, and financial reporting. Focus on positive cash flow and effective management of budgets. Develop operational budgets, analyze financial statements, and implement strategies for revenue growth and cost reduction. Provide regular reports to the executive team, optimize revenue and enhance operating efficiency while working with other departments. Coach and support Regional Managers in budget construction and execution.
Program Compliance: Work with different departments to ensure compliance with federal, state, and local regulations and industry standards. This includes affordable housing programs, HUD inspections, lender inspections, and adherence to applicable laws. Implement company policies to minimize operational risks and uphold professionalism and ethical conduct. Stay updated on industry trends and regulatory changes to proactively mitigate compliance-related risks.
How do I succeed in this role?
Take initiative: Understanding the goal, developing a plan, and delivering it
Be Inquisitive: Not afraid to ask good questions and to challenge the status quo to find better ways to do things
Be Tech-savvy: Leverage technology to help increase efficiency and optimize organizational and individual performance
Be a Good Communicator: Value excellent communication and collaboration; ability to communicate effectively with stakeholders at all levels, verbally and in writing
Be Detailed-oriented: Understanding and appreciating the importance of the details while seeing the big picture
Be Flexible: Willing to go above and beyond and can adapt quickly to changing circumstances
Are you curious about the experience CCI is after? Look no further! We're seeking individuals with the right skills and know-how to help drive our company to new heights - become a part of a team that values innovation, expertise, and collaboration.
Additionally, we'd like to hear from you if you have:
10+ years’ experience managing people, preferably a remote or hybrid team
7+ years’ experience in Property Management or related real estate discipline
5+ years’ experience with standard real estate software (Yardi, Microsoft Office 365 preferred)
Bachelor’s degree or equivalent professional experience
Industry certification such as CPM, CAM or similar preferred
What we offer:
At our organization, we go above and beyond to ensure that our employees are well taken care of. We believe in offering a comprehensive compensation and benefits package that meets your needs, while also prioritizing work-life balance and providing ongoing opportunities for professional development.
Benefits & Perks
10 holidays per year
Paid Time Off (PTO)
Medical, dental & vision insurance
Basic life insurance & supplemental benefits
HSA/FSA
Employee Assistance Program (EAP)
401(k) Plan
Other rewards throughout the year
How We Hire:
CCI is committed to recruiting top-notch talent who share our values and will help us achieve our goals. We understand that the hiring timeline can vary depending on the position, but we assure you that we will work diligently to ensure a smooth and efficient hiring process. Come join our team and be a part of our success story.
Are you ready to take the first step towards your dream job? Submit your resume or complete an online application today and start your journey towards success!
Employment type
Full-time
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