Party City Holdco Inc. (PCHI) is a global leader in the celebrations industry, with its offerings spanning more than 70 countries around the world. Party City is the largest retailer of party goods in North America.
PCHI operates across multiple businesses within its Retail Division and Consumer Products Division. On the retail side, Party City (partycity.com) is the leading omnichannel retailer in the celebrations category, operating more than 750 company-owned and franchise stores. The Consumer Products Division includes design and manufacturing entity Amscan, an industry leader in celebration décor, tableware, costumes, and accessories.
PCHI is headquartered in Woodcliff Lake, N.J. with additional locations throughout the Americas and Asia.
Responsibilities and Duties
The RVP oversees and drives the financial and operational success of multiple districts within a designated region. This role ensures districts and stores exceed sales targets, build high performing teams, deliver exceptional customer service, and maintain high merchandising & operational standards. The RVP develops and executes strategic plans, manages budgets, and leads a team of district managers to achieve company objectives in their region.
Customer Experience
Views the business through the customer perspective and makes decisions aligned to customer needs.
Ensures exceptional customer experience standards are maintained across all districts and stores.
Team Leadership & Development
Recruits, educates, and develops district managers.
Fosters a culture of fun, recognition, and celebration.
Provides frequent feedback to district managers and store teams.
Financial Oversight
Manages regional budgets.
Reviews financial reporting to identify opportunities and implement corrective actions.
Ensures compliance with financial policies and procedures.
Product & Merchandising
Knows the market, competition, and product assortment within districts and stores.
Ensures consistent merchandising presentation and adherence to brand standards.
Operational Management
Ensures all districts and stores adhere to company policies and standard operating procedures.
Manages risk and implements asset protection strategies.
Leadership Accountability
Identifies strategic goals; steers an organization with strategic visioning and definition.
Accountable for the region’s sales and profitability
Regularly interacts with senior leadership
Problem Solving
Creates and executes strategies to meet business/functional goals; leverages stakeholder expertise to determine and assign responsibilities for achieving objectives.
Identifies and resolves the most complex problems.
Works with stakeholders to understand problems and implement solutions.
Uses judgment to identify and resolve day-to-day problems.
Functional Knowledge
Leads the development of an organization’s long-term needs, strategy, and direction; direct, plan, and coordinate operational activities.
Requires in-depth internal and external retail industry knowledge
Understands and applies applicable laws, procedures, and practices within geography
Influence and Collaboration
Impacts broader organization performance
Influences others internally and externally, including customers, senior leaders, suppliers, or vendors to achieve results
Guides, influences, and persuades others to achieve employee, customer, and business objectives
Creates a collaborative environment
Business Acumen
Demonstrates a comprehensive understanding of the business and the various factors impacting success; requires financial literacy, strategic thinking, market insight, and decision making.
Is a subject-matter expert
Applies knowledge of market dynamics, customer needs, and industry trends to business leadership and problem solving
Navigates complex business environment and makes decisions based on holistic understanding of the business
Qualifications:
Exceptional knowledge of retail operations
Excellent written and verbal communication skills
Ability to supervise a geographically disbursed team across multiple cities and states
Strong organizational and analytical skills
Proven decision-making skills
Bachelor's Degree in related field, or equivalent experience
10 years of leadership experience with 5+ years of multi-unit management
Seniority level
Executive
Employment type
Full-time
Job function
Customer Service, Business Development, and Sales
Industries
Retail
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